What are the responsibilities and job description for the PARTS COUNTER position at OBRIEN AUTO GROUP?
Acura of Seattle, a dealership part of the O’Brien Auto Group is currently accepting applications for a Full-Time Parts Counterperson to join our team in the Parts Department.
This position pays $16.28 per hour plus 1.2% of Acura of Seattle's "Total Parts & Access" monthly gross profit.
All employees subject to eligibility requirements, we offer the following benefits:
- Paid holidays pursuant to the annual holiday calendar (typically five holidays)
- Vacation – based on hire date and paid based on position.
- Medical/Dental/Vision/RX
- Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
- 401(k) plus company match
Hours will be on a rotating schedule, within a Monday through Saturday 7:30 am through 6:00 pm time window.
Responsibilities to include:
- Back counter parts.
- Front counter part sales.
- Call on all special-order parts for prompt installation or pick up.
- Pre-pull all service for technician.
- Inventory control.
- Process all damage claims.
- Process all warranty exchanges.
- Removal of all paid warranty parts.
- Removal of all damage parts.
- Oversee technician for proper tags on warranty parts.
- Answer all incoming calls.
- Regular checks on special order bins for old age parts.
- Input daily orders.
- Promote internal sales.
- Assist in obsolesces return (5%).
- Track lost sales
- Department clean up.
- Perform all duties assign by manager.
- Regular attendance is essential.
- Work in cooperative, positive & professional manner with all personnel in the company.
- Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
- Must conform to company policy regarding non-discrimination and harassment.
Preferred Qualifications:
- Proficiency with computers and ability to read parts diagrams
- General automotive knowledge with ability to identify car parts.
- Experience with auto part sales preferred but not required.
- Previous retail sales or customer service experience preferred but not required.
- Ability to communicate suitably through email, phone, or in person
- A desire and drive to be successful with a positive attitude
- Must be able to provide high levels of customer service in a fast-paced environment obtaining the correct parts requirements for each vehicle and job; accurately pulling and delivering items to technicians and outside customers.
- Previous dealership parts experience is preferred.
Equipment/Machines/Tools Typically Used: Computer, calculator, phone, adding machine, copy machine, pens/pencils, stapler, scissors, letter opener, and fax machine.
Chemicals: Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.
Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; frequent twisting and turning of the trunk, reaching, handling of objects; lifting of 100 lbs or less and carrying of 50 lbs or less; occasional pushing, pulling, climbing, and balancing.
Employment offers are contingent upon successful completion of a comprehensive background screening.
Acura of Seattle is an equal opportunity employer and a drug-free workplace.
Salary : $16