Appointment Scheduler

Appointment Secretary

OB-GYN Associates of Danville

Overview

OB-GYN Associates of Danville is seeking a friendly, organized, and dependable Appointment Secretary to join our healthcare team. In this important front-office role, you will be responsible for ensuring patients have a smooth checkout experience while maintaining accurate and efficient appointment scheduling for our providers.

The ideal candidate is professional, detail-oriented, and comfortable communicating with patients both in person and over the phone. Your work will help ensure clinic schedules run efficiently while providing excellent service to our patients.

Responsibilities

• Check out patients at the front desk following their appointments, ensuring all follow-up visits and testing appointments are properly scheduled.
• Answer incoming phone calls professionally and assist patients with scheduling, rescheduling, and general appointment inquiries.
• Schedule patient appointments accurately while following provider scheduling guidelines and clinic protocols.
• Work scheduling lists and reports to ensure appointment slots remain filled and schedules stay optimized.
• Reschedule patients when provider schedules change, communicating clearly and courteously with patients about new appointment times.
• Maintain accurate records of scheduled appointments, cancellations, and reschedules within the practice management system.
• Communicate effectively with providers and clinical staff regarding scheduling needs and patient concerns.
• Provide excellent customer service to patients and visitors in a professional and compassionate manner.

Qualifications

• Previous experience in a medical office, clinic, or healthcare administrative role preferred.
• Strong communication skills and professional phone etiquette.
• Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment.
• Experience with electronic medical record (EMR) or scheduling systems is preferred.
• Basic computer proficiency including Microsoft Office and data entry.
• Friendly and professional demeanor with a patient-focused approach to service.
• Ability to maintain patient confidentiality and HIPAA compliance.

Why Join OB-GYN Associates of Danville?

At OB-GYN Associates of Danville, we are committed to providing compassionate, high-quality care to the women in our community. Our team values collaboration, professionalism, and creating a welcoming environment for every patient. As part of our staff, your role will be essential in helping our practice run smoothly while supporting positive patient experiences.

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person

Salary : $15 - $18