What are the responsibilities and job description for the Quality Document Control & Training Specialist position at Oats Overnight?
TITLE: Document Control & Training Specialist REPORTS TO:
Document Control & Training Specialist
Location: West Chester, OH
Department: Quality
About Oats Overnight
We’re changing the way people eat breakfast. Since 2016, over 1 million customers have enjoyed our high-protein, spoon-free oatmeal. As a vertically integrated company, we control every step—from product creation to fulfillment—allowing us to move fast, innovate freely, and include customers in our process. We’re growing fast in both DTC and retail with our sights set on becoming a household name.
How We Work
At Oats Overnight, we think differently. Many of us come from non-traditional backgrounds, and we leverage that diversity to challenge assumptions and drive progress. Ownership is part of our DNA—every employee holds equity, and we expect a high level of engagement and accountability from everyone on the team.
What We’re Looking For
You’re someone who:
As our Document Control & Training Specialist, you’ll be the go-to expert for managing and maintaining accurate, compliant quality documentation across the organization. You'll play a key role in upholding regulatory standards and ensuring effective training across departments.
What You’ll Do
Oats Overnight is proud to be an Equal Opportunity Employer. We value a diverse and inclusive workplace and consider all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We comply with all applicable laws governing nondiscrimination in every location we operate.
Document Control & Training Specialist
Location: West Chester, OH
Department: Quality
About Oats Overnight
We’re changing the way people eat breakfast. Since 2016, over 1 million customers have enjoyed our high-protein, spoon-free oatmeal. As a vertically integrated company, we control every step—from product creation to fulfillment—allowing us to move fast, innovate freely, and include customers in our process. We’re growing fast in both DTC and retail with our sights set on becoming a household name.
How We Work
At Oats Overnight, we think differently. Many of us come from non-traditional backgrounds, and we leverage that diversity to challenge assumptions and drive progress. Ownership is part of our DNA—every employee holds equity, and we expect a high level of engagement and accountability from everyone on the team.
What We’re Looking For
You’re someone who:
- Builds trust and influence across all levels of the organization
- Thrives in manufacturing settings and isn’t afraid to roll up your sleeves
- Juggles multiple priorities with ease in a fast-paced environment
- Is direct, clear, and thoughtful in communication
- Takes initiative and drives projects to completion
- Is curious, entrepreneurial, and always looking for ways to improve
- Loves to collaborate and adapt to new ways of working
As our Document Control & Training Specialist, you’ll be the go-to expert for managing and maintaining accurate, compliant quality documentation across the organization. You'll play a key role in upholding regulatory standards and ensuring effective training across departments.
What You’ll Do
- Maintain and oversee document control systems for policies, procedures, specs, and templates
- Own all change management processes from request to completion
- Review documentation for accuracy, consistency, and compliance
- Work with subject matter experts to revise and improve documents
- Ensure controlled distribution, version control, and proper archiving
- Manage the training system and ensure timely delivery during onboarding and document updates
- Lead training sessions to promote awareness of document and change control procedures
- Partner with QA on audits and inspections, addressing non-compliance and recommending fixes
- Identify opportunities to streamline and improve document control processes
- Collaborate across departments (QA, Regulatory, Ops) to align documentation and processes
- Handle other duties as assigned
- Experience fostering collaborative and cross-functional success
- Background in document control, preferably in a regulated industry (pharma, medical devices, food manufacturing)
- Strong understanding of QMS, ISO, and FDA standards (21 CFR Part 11 experience preferred)
- Top-notch attention to detail and accuracy
- Excellent organization and time management skills
- Clear communicator with strong written and verbal skills
- Skilled in reviewing and writing technical documents
- Strong analytical thinker and proactive problem solver
- Proficient with standard office software, databases, and document systems
- Ability to handle confidential and sensitive materials with professionalism
- Prolonged periods sitting at a desk using a computer
- Frequent walking through warehouse environments
- Exposure to food ingredients and potential allergens
- Work takes place in an air-conditioned warehouse office
- Must meet ADA, FMLA, and related federal/state/local standards for attendance and job performance
- Must be able to lift and move within reasonable limits as required by role
- Full medical, dental, vision, and life insurance
- 401(k) retirement plan
- Weekly pay
- Monday–Friday schedule
- Stock options—every employee is an owner
- Free, delicious oatmeal (yes, it's really that good)
Oats Overnight is proud to be an Equal Opportunity Employer. We value a diverse and inclusive workplace and consider all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We comply with all applicable laws governing nondiscrimination in every location we operate.
