Office Manager

About the Role:

The Office Manager oversees the day-to-day operations of administrative tasks throughout the organization. Duties include payroll, manage staff, oversee accurate patient appointments, handle billing/invoices, and recruit & hire personnel.

Essential Job Duties & Responsibilities:

• Ensure smooth administrative daily operations.
• Supervise office staff, including Administrative Assistants and patient schedulers.
• Complete companywide payroll.
• Recruit, hire, and onboard personnel.
• Evaluate staff performance.
• Schedule appointments as needed.
• Submission of medical claims and appeals.
• Establish office policies and procedures.
• Work with vendors to ensure fair pricing with appropriate features.
• Maintain office supplies.
• Monitor budget and resolve invoice payments.
• Coordinate operations and communications between clinical staff and admin personnel.
• Arrange cleaning staff and emergency maintenance services as necessary.
• Generate inventory records.
• Generate accounts receivable aging reports and prioritize claims appropriately.
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards.
• Maintain HIPAA compliance.
• Meet deadlines as assigned.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business or relevant field, required.
• Minimum 3 years work experience as a medical office manager and managing a team.
• Proven knowledge of CPT coding, ICD-9 coding, and claims submission and appeals.
• Proven knowledge of accounts payable, accounts receivable, data tracking and administrative processes.
• Ability to handle medical records discreetly with strict adherence to HIPAA.
• Working knowledge of medical issues and terminology.
• Proficiency in all Microsoft products, EMR, AI, required.

Work Environment/Expectations:

This is a hybrid-based role. You will be expected to visit sites as needed.

Oasis Mental Health Services is committed to providing high-quality mental health care tailored to individual needs. We aim to create a warm and inviting atmosphere where patients can explore their thoughts and feelings from the comfort of their home.