What are the responsibilities and job description for the Office Receptionist - Bilingual (Spanish) position at Oasis Legal Group?
We are looking to add a Bilingual Receptionist to our Madison office. We have offices in Fitchburg, WI; Milwaukee, WI; Doral, FL; Orlando, FL; Grand Rapids, MI; and Katy, TX. If you are looking to thrive in a flexible and efficient law firm focused on best serving the community and empowering its team members, see the description below to apply.
This position requires full fluency in both English and Spanish, along with a friendly, customer-service-focused attitude. As the first point of contact for clients and visitors, the receptionist plays an essential role in creating a positive experience and supporting daily operations. Strong organizational skills, professionalism, attention to detail, and the ability to manage high-pressure situations while communicating effectively are all essential for success in this role.
Responsibilities:
- Greet clients and visitors.
- Notify attorneys of potential clients' arrivals.
- Notify paralegals of clients' arrivals.
- Maintain cleanliness and order in the lobby, conference rooms, and break areas.
- Prepare coffee and monitor snack and supply inventory.
- Review and manage the daily appointment calendar.
- Collect and process consultation fees and log the information.
- Verify client identification and release documents to the client
- Support the intake process for new clients, including agreement execution and payment collection.
- Update records for missed consultations and new hires.
- Reconcile end-of-day payments and report accordingly.
- Sort, distribute, and handle incoming mail and packages, maintaining confidentiality when necessary.
Requirements:
- Bilingual fluency in English and Spanish.
- Strong organizational and interpersonal skills.
- Ability to multitask and remain calm in high-pressure situations.
- Experience in customer service or administrative roles preferred.
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Flexible Schedule
- Paid Time Off
- Paid Holidays
- 401 K
Schedule:
- Monday to Friday
- On call
Work Location: In person
Company's website:
- oasislg.com
Company’s Instagram page:
- https://www.instagram.com/olgimmigration/
Company's Facebook page:
- https://www.facebook.com/OasisLegalGroup
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Madison, WI 53713 (Required)
Ability to Relocate:
- Madison, WI 53713: Relocate before starting work (Required)
Work Location: In person
Salary : $17