What are the responsibilities and job description for the Admissions Scheduler position at OAS LLC?
The Admissions Scheduler is responsible for coordinating and scheduling inpatient admissions for a substance use treatment program. This role serves as the primary point of contact for referrals, working closely with internal clinical teams, community providers, and correctional facilities to ensure timely, smooth transitions into care. The position requires strong organization, attention to detail, and the ability to manage high volumes while maintaining professionalism, accuracy, and a patient-centered approach.
Key Responsibilities
Coordinate and schedule patient admissions for inpatient substance use treatment services
Serve as a primary point of contact for incoming referrals, providing clear communication and guidance throughout the admissions process
Collaborate with clinical staff, case managers, and external partners to ensure seamless patient transitions into care
Work closely with community providers to coordinate Methadone and Medication-Assisted Treatment (MAT) services prior to admission
Communicate and coordinate with correctional facilities to arrange continuation of care and treatment planning for incarcerated individuals
Maintain accurate and up-to-date scheduling records and patient information using Excel and internal systems
Manage multiple priorities in a fast-paced environment while meeting deadlines and maintaining attention to detail
Demonstrate excellent phone etiquette, professionalism, and empathy when speaking with patients, families, and referral sources
Ensure all admissions documentation and scheduling details are completed accurately and in compliance with regulatory standards
Education
High school diploma or equivalent required; associate or bachelor’s degree preferred
Experience
Prior experience in healthcare scheduling, behavioral health, or substance use treatment strongly preferred
Proficiency in Microsoft Excel and general computer systems
Strong organizational skills with exceptional attention to detail
Ability to work effectively in a fast-paced, high-pressure environment
Excellent verbal communication skills and professional phone etiquette
Demonstrated ability to collaborate with multidisciplinary teams and external agencies
Knowledge of addiction treatment services and Medication-Assisted Treatment (MAT) is a plus
Skills & Competencies
Strong multitasking and time management abilities
High level of motivation and accountability
Compassionate, patient-centered approach
Problem-solving mindset with the ability to adapt to changing priorities
Ability to handle confidential information with discretion and professionalism
Salary : $22 - $24