What are the responsibilities and job description for the Concierge position at Oars Senior Living Inc?
Description
The Concierge reports directly to the Executive Director. The Concierge is responsible to provide administrative support to the Executive Director. This position requires an individual who has high energy, driven professionalism and a sound business acumen. Your role also supports the Team’s tasks of promoting resident’s dignity and health.
ESSENTIAL FUNCTIONS
- Responsible for creating a great first impression.
- Welcome guests and clients by greeting them in person or on the telephone; answering or directing inquiries.
- Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Conserve Executive Director’s time by researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
- Maintain Executive Director’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, travel, and ensuring they meet deadlines.
- Assist Executive Director to assemble resident files prior to move in and throughout his/her residency
- Maintain confidentiality in accordance to HIPAA.
- Provide reference by developing and utilizing filing and retrieval systems; recording, meeting discussions.
- Attend mandatory Team meetings.
- Fulfill annual training requirements.
- Contribute to team effort by accomplishing related results as needed.
- Assist with data entry and maintain databases for contracts and agreements.
- Prepare Excel spreadsheets and other reports.
Requirements
- Must be at least 18 years of age.
- High School Diploma or equivalent required.
- Experience in providing excellent customer service, communication, and organizational skills