What are the responsibilities and job description for the Veterinary Department Coordinator position at OakVet Animal Specialty Hospital?
As Oakland’s first Multi-Specialty and 24-hour Emergency Hospital, we strive to set the bar for Specialty and Emergency care by exceeding standards and expectations in customer service and patient care. We pride ourselves in nurturing and maintaining a positive work culture and work-life balance.
We are currently seeking energetic, self-starting superstars who want to work in a dynamic learning environment. The Department Coordinator is a hybrid role, so the ideal candidate must possess both customer service and clinical skills. The candidate should have at least 1-3 years of current veterinary hospital experience, preferably in emergency or specialty veterinary medicine.
The role may include, but is not limited to the following-
- Answering phones
- Making appointments
- Checking clients in and out
- Client communication regarding their pets
- Creating and managing estimates for diagnostics and treatments for clients
- Rooming clients and patients
- Facilitating client visits
- Obtaining vital signs
- A liaison of communication between the doctor and client
- Accurately filling medications for patients
- Carrying out clinical diagnostics such as radiographs, blood work, etc.
- Creating continued care estimates
- Calculating deposits
- Financial updates communicated to clients
- Charging out clients
Work Schedule:
- Full-Time 4- 10 Swing shift schedule available for ER
- Weekend and Holidays Required
Preferred skills include but are not limited to:
- Safe animal handling and restraint
- Efficient time management
- Diplomatic communication
- Sterility and sanitation techniques
- Knowledge of animal behavior
- Infectious disease precautions
Compensation and Benefits:
- Wage is dependent on experience and educational background
- Alternative Work Week scheduling is available
- Paid Time Off (PTO) & Paid Sick Leave
- Excellent Medical, Dental, and Vision insurance options
- Flexible spending account options
- Term Life and Accidental Death and Personal Loss (AD&PL) insurance
- Long-term disability insurance
- 401(k)plan with annual employer contribution
- A generous Continuing Education allowance
- Employee discount for pets
- At OakVet, we understand that a well-stocked breakroom plays a key role in fueling both creativity and productivity. To support our team and keep everyone energized and motivated, we offer a variety of snacks and beverages, including fresh fruit, chips, granola bars, cookies, soda, energy drinks, and espresso drinks.
- Employer-paid pet insurance
- Doctegrity telehealth and teletherapy
Please submit a CV or resume, cover letter, and work reference for consideration.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Every weekend
Ability to Commute:
- Oakland, CA 94607 (Required)
Ability to Relocate:
- Oakland, CA 94607: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $27