Career Development Center Student Employee, #1034

Overview:

This position supports the Career Development Center (CDC) by serving as the first point of contact for students, staff, employers, and community members. The student employee helps promote services, assist with daily operations, and support events and programming. In this role, you'll build strong communication, customer service, and professional skills while working with a diverse campus community. It's a hands-on opportunity to gain experience, grow your network, and prepare for your next step.

Campus Location: Des Plaines

Length of Employment:

We are looking to hire a student employee who will be attending Oakton for multiple semesters. This position will begin in May 2026 with the opportunity for renewal throughout the 2026-2027 academic year.

Can a student do homework in this position?

Sometimes. There will be times when it will be allowed, but the priority is completing work tasks.

Hours Available:

Our office hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Looking to hire one student to work 16-20 hours per week during the Spring/Fall/Summer semester. Must be available to work 4 or 5 days per week. Must be available to work: 9:00 a.m. to 1:00 p.m., 9:00 a.m. to 2:00 p.m., or 1:00 p.m. to 5:00 p.m.

Schedule Flexibility:

The schedule is typically fixed each semester, but there is room for adjustments depending on the situation and/or advance notice.

Tasks, Duties and Responsibilities (TDRs) and Learning Outcomes

In the left column, list the specific tasks for which the student employee will be responsible. In the right column, select the applicable learning outcome(s) that is (are) demonstrated by mastering said task, duty, and/or responsibility.

Candidate Qualifications (Knowledge, Skills and Other Abilities or KSOAs)

Qualified candidates will have the following competencies and skills:

• Meet the enrollment requirement. (Enrolled in a minimum of six credit hours during the fall or spring semester in which they have a student employment work assignment. To be employed during the summer, a student must be enrolled in a summer course or must be able to show intent to register for at least six credit hours in the subsequent fall term. Courses changed to audit and Alliance for Lifelong Learning classes will not be considered for eligibility for student employment.
• Can show proof of eligibility to work in the United States
• At time of hire, the student has a minimum cumulative GPA of 2.0 or first semester enrolled at Oakton
• Demonstrate active listening, critical thinking, problem-solving, interpersonal, verbal and written communication skills to effectively resolve issues or respond to inquiries
• Demonstrate comprehension and retention of information
• Perform general office skills such as typing, filing, and ability to operate office equipment ● Demonstrate ability to work independently and collaboratively as part of a team ● Demonstrate time management and organizational skills to prioritize work, handle multiple tasks, and meet deadlines
• Produce quality work with a high level of accuracy and attention to detail
• Demonstrate self-motivation/initiative and dependability
• Demonstrate a friendly attitude and helpful approach in providing services and resources ● Previous customer service experience is helpful

Physical Demands: Lifting and carrying up to 20 lbs. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending and stooping. Mobility to move from building to building on campus. Work is performed in a general office environment and is sedentary in nature.

Application Process:

To apply, you must submit all three documents:

1)The Career and Development Center Student Employee #1034 online application.

2) Upload your resume. Note: It will be a separate document for you to upload as part of your online application).

3) Upload your supplemental questions. Note: It can be a separate document or be included on the last page of your resume). See Supplemental Questions listed below.

Any application submission without all three items will not be considered.

When completing your online application and listing your available hours to work, please provide specific start and end times (Ex: 9:00 a.m. to 2:00 p.m.) to work during the fall semester (August 18, 2025-December 10, 2025.) An online application listing vague responses (open, anytime, all, or flexible) will not be considered.

Supplemental Questions (to upload and include

with online application and resume):

1. How long do you plan to attend Oakton College? (For example: Until the end of Spring 2027) 2. Do you have any prior experience in customer service?
2. Do you have any prior office experience?
3. Why are you interested in working as a student employee in the Career and Development Center? 5. What do you hope to learn from your experience in the Career and Development Center? 6. Are you available to work 4 or 5 days a week, between Monday-Friday?
4. Can you work one of the following shifts during the fall semester (: A) 9:00 a.m. to 1:00 p.m., B) 9:00 a.m. to 2:00 p.m., or C) 1:00 p.m. to 5:00 p.m.?
5. Are you available to work between 16-20 hours per week?

Please allow up to three weeks from the date of submission to receive a response/decision. If you have questions about this position, contact the Career and Development Center at 847-635-1735.