What are the responsibilities and job description for the Front Office Manager position at Oakmont Family Dental - Springfield?
Overview:
Oakmont Family Dental is seeking an experienced, motivated Front Office Manager to lead our front office team and help create an exceptional patient experience. We are a growing practice with a strong support system, beautiful modern offices, and a team that truly values communication, accountability, and culture.
We’re seeking a leader who is hands-on, team-oriented, and committed to maintaining high standards while fostering a positive and supportive work environment.
Schedule:Full-Time | Monday–Friday | 7:00 AM – 5:00 PM
If you are passionate about leadership, patient care, and creating a strong team environment, we’d love to hear from you!
INDHRFO02
Oakmont Family Dental is seeking an experienced, motivated Front Office Manager to lead our front office team and help create an exceptional patient experience. We are a growing practice with a strong support system, beautiful modern offices, and a team that truly values communication, accountability, and culture.
We’re seeking a leader who is hands-on, team-oriented, and committed to maintaining high standards while fostering a positive and supportive work environment.
Schedule:Full-Time | Monday–Friday | 7:00 AM – 5:00 PM
What We Offer
- Competitive pay: $30–$50/hour DOE
- Monthly manager/performance bonus opportunities
- Team culture budget
- Beautiful, modern office environment
- Great patient base
- Strong, experienced management support
- Collaborative team with excellent communication
Responsibilities
- Lead and support the front office team
- Manage scheduling, patient flow, and daily office operations
- Provide exceptional customer service both in person and over the phone
- Train and coach team members to maintain office standards
- Ensure systems and processes are followed consistently
- Assist with front desk duties and daily operational tasks as needed
- Help foster a positive, accountable, and team-focused culture
- Other duties as assigned
Qualifications
- Previous dental front office experience required
- Leadership and training experience required
- Strong scheduling and customer service background
- Comfortable handling phones and patient communication
- Dental software experience required
- Open Dental experience preferred but not required
- Bilingual candidates encouraged to apply (not required)
- Must be willing to actively work alongside the team, not just manage from a distance
Our Ideal Candidate
We are looking for someone who leads with confidence, accountability, and positivity. The right candidate understands the importance of building strong relationships with their team while also holding team members accountable to high standards and expectations. We have a great team in place and are looking for the right leader to help us continue building a healthy, supportive, and successful office culture.
If you are passionate about leadership, patient care, and creating a strong team environment, we’d love to hear from you!
INDHRFO02
Salary : $30 - $50