Inventory Manager - Retail

The Retail Inventory Manager leads all inventory operations within the dispensary, ensuring accurate product tracking, regulatory compliance, and optimal inventory levels across all cannabis and ancillary products. This role directly supervises and develops Inventory Coordinators, oversees secure and organized back-of-house operations, and maintains precise inventory controls through audits, reconciliations, and reporting. The Retail Inventory Manager partners closely with the Store Manager and retail leadership to support sales performance, prevent stock loss, and drive operational efficiency, while providing hands-on support as needed, including occasional opening and closing duties.

Duties & Responsibilities

Inventory Management & Compliance

• Oversee and manage all dispensary inventory activities, including product intake, reconciliation, storage, vault organization, and sales floor replenishment.

• Maintain accurate daily, weekly, and monthly inventory records for all cannabis and ancillary products in Metrc and POS systems.

• Conduct regular cycle counts, full inventory audits, and daily reconciliations; investigate, document, and resolve discrepancies.

• Ensure compliance with all applicable state and local cannabis regulations, including tracking, reporting, testing documentation, security, and recordkeeping requirements.

• Process product manifests, transfers, returns, quarantines, recalls, and waste disposal accurately and on time.

• Monitor expiration dates and manage aging or slow-moving inventory to minimize loss.

• Serve as Agent in Charge (AIC) when required, overseeing inventory transfers, returns, and disposal activities.

• Assist with compliance audits, regulatory inspections, and product recalls as needed.

• Uphold cleanliness, organization, and security standards in all back-of-house inventory areas.

Team Leadership & Collaboration

• Directly supervise Inventory Coordinators, including scheduling, task delegation, coaching, training, performance reviews, and corrective action.

• Provide hands-on onboarding and ongoing training to ensure consistency, accuracy, and regulatory compliance.

• Communicate clearly with team members to ensure expectations, priorities, and procedures are well understood.

• Foster a positive, inclusive, and collaborative work environment that emphasizes teamwork, accountability, and mutual respect.

• Balance individual and team responsibilities while supporting team success over personal interests.

• Give and receive feedback constructively and contribute to building morale and commitment to shared goals.

Product, Vendor & Operational Support

• Oversee product intake by verifying manifests against incoming shipments and entering products into seed-to-sale systems promptly.

• Coordinate with vendors and purchasing teams to maintain appropriate stock levels, product variety, and compliant supply.

• Review and maintain all required product testing results and compliance documentation.

• Build and maintain strong relationships with cultivators and vendors.

• Prepare and analyze inventory reports to support sales trends, prevent stockouts, and optimize inventory turnover.

• Collaborate with dispensary leadership, marketing, and sales teams to identify promotions and movement strategies for slow-moving products.

• Pick and pull inventory for in-store and online order fulfillment and support dispensary staff with inventory-related troubleshooting.

• Support the Store/Dispensary Manager with operational needs, including occasional opening or closing of the store when required.

• Identify and implement process improvements to enhance inventory accuracy, efficiency, and operational performance.