Fiscal Services Supervisor - Reimbursement

• Functions as a supervisor over a group of professional, para-professional, and clerical employees. Instructs, assigns, schedules, checks, and appraises performance and recommends employees for increase or promotion.
• Effectively recommends on hiring, discipline, and discharge.

ESSENTIAL JOB FUNCTIONS

• Coordinates the development and/or implementation of fiscal practices, programs, procedures and regulations with internal staff and other county departments.
• Responsible for completing on-going training at the County's expense in the following areas: Government Finance, Accounting, Technology, and other applicable training as assigned.

• Provides technical guidance, supervision, training, scheduling, performance management, and workload coordination for employees responsible for the collection, accounting, and disbursement of court-ordered financial obligations.
• Oversees the administration, auditing, collection, adjustment, and maintenance of restitution, fines, fees, and other court-ordered financial obligations to ensure compliance with court orders, statutes, policies, and procedures.
• Coordinates and monitors restitution processes, including victim identification and disbursement activities, and works with courts, probation, prosecutors, and other agencies to resolve any account discrepancies and outstanding issues.
• Administers specialized collection and enforcement activities, including tax intercept programs, payment plan administration, satisfactions, garnishments, set asides, parole discharges, and other legally authorized collection processes.
• Represents the Reimbursement Unit in court proceedings, hearings, interdepartmental meetings, and other forums requiring expertise in financial obligations, collection practices, policies, and procedures.
• Serves as a liaison with judges, court staff, attorneys, probation and parole personnel, Corporation Counsel, state agencies, and the public regarding account status, collections, restitution matters, and compliance issues.
• Oversees financial control functions including deposits, receipting, online payments, reconciliations, disbursements, refunds, transfers, account adjustments, and related accounting activities to ensure financial integrity and audit compliance.
• Coordinates and prepares reports, correspondence, audits, and required state, court, and county reporting related to restitution, collections, crime victim rights, and other reimbursement activities.
• Reviews and responds to complex inquiries, correspondence, public records requests, and legal matters requiring research, analysis, and coordination with internal and external stakeholders.
• Maintains operational oversight of assigned financial and case management systems, including user access, security permissions, workflow administration, system testing, and process improvements.
• Leads operational planning, problem-solving initiatives, and special projects designed to improve efficiency, strengthen internal controls, ensure regulatory compliance, and enhance service delivery.
• Monitors and stays current on changes to laws, regulations, and statutes affecting court collections operations and procedures.
• Provides clear, professional, and effective communication to internal and external stakeholders while delivering exceptional customer service.
• Administers and maintains employee payroll, attendance records, leave tracking, and staff scheduling to ensure efficient operations.
• Performs supervisory and managerial responsibilities, including conducting performance evaluations, addressing disciplinary matters, and overseeing daily staff activities and work assignments.

• Ensures that fiscal services practices are in accordance with accepted techniques and legislative requirements.
• Confers with federal, state, and local government or other agency representatives regarding the implementation and/or development of new programs, procedures, and regulations.
• Performs other duties as assigned. Complies with all policies and standards.
• Utilizes current countywide and/or department specific software to complete assignments.

• Ability to communicate work-related information clearly and professionally.

• Work is performed in a typical office environment.

IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.