What are the responsibilities and job description for the Pharmacy Shipping Clerk position at Oakdell Pharmacy?
OptioRx is a dynamic premier national compounding pharmacy providing best in class patient care. We serve 50 states and are committed to fostering a team environment rooted in trust, innovation, efficiency, accountability, integrity, and energy.
We’re growing—and we want you on our team! Earn $18–$29 per hour, based on experience and the days/shift you work.
Ready for your next opportunity? Join our growing compounding pharmacy team! We’re hiring for all shifts, with coverage around the clock, seven days a week. Enjoy a steady, consistent schedule that helps you plan your life outside of work.
Find the schedule that fits your life
We’re hiring for all three shifts across each schedule below:
Position Summary:
The Pharmacy Shipping Clerk supports daily pharmacy operations by performing clerical, administrative, inventory, and shipping functions. This position is responsible for preparing shipment documentation, generating accurate carrier labels, packaging medication orders, maintaining shipping and compliance records, and supporting timely delivery to patients, facilities, and healthcare providers. The role requires accuracy, organization, confidentiality, and adherence to pharmacy protocols, HIPAA requirements, and applicable state and federal regulations while contributing to an efficient and patient-focused workflow.
Essential duties
- Prepare, package, and ship orders in accordance with pharmacy protocols, carrier requirements, and applicable state and federal regulations.
- Pick, pack, label, stage, and process outgoing orders using established pharmacy and shipping procedures.
- Generate, print, and apply FedEx, UPS, or other carrier shipping labels to support accurate and timely fulfillment of outgoing orders.
- Verify shipment contents, quantities, labeling, packaging integrity, and applicable temperature-control materials before shipment.
- Follow established procedures for handling temperature-sensitive, fragile, sterile, non-sterile, or other medication shipments as assigned.
- Track shipment status as needed and promptly notify the appropriate team member or manager of delivery delays, carrier exceptions, damaged packages, or other shipment concerns.
- Maintain accurate shipping logs, invoices, prescription records, packing slips, and other required documentation.
- Organize prescriptions for pickup, delivery, or shipment in accordance with established workflow and direction from pharmacy leadership.
- Receive, unpack, store, and stage pharmaceutical products and shipping supplies in accordance with department procedures.
- Monitor assigned shipping supplies, including boxes, coolers, ice packs, labels, and tape, and communicate replenishment needs to the appropriate team member or manager.
- Support pharmacists and pharmacy technicians with clerical and operational tasks as assigned.
- Greet patients, providers, visitors, and internal team members professionally in person and by phone.
- Answer calls, route messages, and escalate inquiries in accordance with department procedures.
- Maintain accurate filing systems for prescriptions, shipping records, invoices, and other operational documents.
- Maintain a clean, safe, and organized work area, including shipping, storage, and staging areas.
- Protect patient privacy and maintain confidentiality in accordance with HIPAA and company policies.
- Follow pharmacy policies, standard operating procedures, safety expectations, and applicable regulatory requirements.
Non-essential duties
- Assist with periodic organization of shipping supplies, storage areas, and related workspaces.
- Participate in training, meetings, inventory counts, audits, or special projects as requested.
- Provide general clerical or administrative support to the pharmacy team as assigned.
- Support adjusted schedules, overtime, evenings, weekends, holidays, or other coverage needs as business needs dictate.
Qualifications
- High school diploma or equivalent required; post-secondary coursework or certificate in healthcare administration, pharmacy operations, or logistics preferred.
- Previous experience in a pharmacy, healthcare, shipping/receiving, logistics, or related operational environment strongly preferred.
- Proficiency with pharmacy systems, shipping platforms used by FedEx, UPS, or other carriers, Microsoft Office Suite, and general computer applications.
- Strong organizational skills, attention to detail, and ability to maintain accurate records in a regulated environment.
- Ability to prioritize tasks, manage competing deadlines, and work effectively in a fast-paced pharmacy and office environment.
- Strong verbal communication skills and a professional, service-oriented approach when interacting with patients, providers, carriers, and team members.
- Ability to stand, sit, bend, lift, carry, and handle packages and supplies for extended periods as required by the role.
- Must be able to lift and move packages weighing up to 40 pounds.
Core competencies
- Accuracy and Attention to Detail: Maintains precision in documentation, labeling, packaging, and shipment processing to support patient safety and compliance.
- Reliability and Accountability: Consistently meets workflow expectations, follows through on assigned responsibilities, and supports timely medication delivery.
- Teamwork and Collaboration: Works effectively with pharmacists, technicians, administrative staff, and other stakeholders to support coordinated pharmacy operations.
- Confidentiality and Compliance: Protects patient health information and follows HIPAA, company policy, and applicable regulatory requirements.
- Problem-Solving: Identifies shipping, documentation, and clerical issues and communicates concerns promptly to support timely resolution.
- Customer Service Orientation: Communicates professionally and responds to inquiries with courtesy, urgency, and accuracy.
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet ongoing business needs.
Day shift: 7:00 am–3:30 pm
· Monday–Friday
· Saturday–Wednesday
· Wednesday–Sunday
· Tuesday–Saturday
· Sunday–Thursday
Evening shift: 3:00 pm–11:30 pm
· Monday–Friday
· Saturday–Wednesday
· Wednesday–Sunday
· Tuesday–Saturday
· Sunday–Thursday
Overnight shift: 11:00 pm–7:30 am
· Monday–Friday
· Saturday–Wednesday
· Wednesday–Sunday
· Tuesday–Saturday
· Sunday–Thursday
Earn $18–$29 per hour, based on experience and the days/shift you work.
Start your first week with confidence! New hires begin on Mondays and participate in role-based training for at least their first three days, Monday through Wednesday. Choose from two training sessions starting at 8:00 am or 3:00 pm.
Job Type: Full-time
Job Type: Full-time
Pay: $18.00 - $29.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $29