What are the responsibilities and job description for the Consultant | +One position at Oakbridge Insurance Agency?
The One Regional Consultant is the primary point of contact connecting Oakbridge associates and clients to the One suite of services. This role works hand-in-hand with internal teams – including Producers, Account Managers, Field Consultants, and Claims Advocacy – to deploy analytics, loss prevention, and claims resources to Oakbridge clients.
The consultant meets directly with clients and prospects to evaluate their risk management and claims needs, builds a service plan around those needs, and directs delivery of that plan from start to finish. The role also supports Producers during the sales process, making it a critical link between client needs and what Oakbridge delivers. The role may be onsite or hybrid and includes travel up to 30% of the time.
Work Performed:
Client-Facing
- Lead onboarding meetings for new clients to develop a complete understanding of their needs, concerns, exposures and loss drivers
- Develop, implement and oversee a tailored annual service plan for clients
- Track and communicate results to clients and the service team on a regular basis
- Develop an annual stewardship report showing the impact of One activities, delivered to the client in coordination with the Producer team
- Serve as the primary One contact for clients across assigned regions and offices
- Support Producers during prospecting and sales conversations as requested, including client-facing case studies
Internal / Associate-Facing
- Manage deployment of Oakbridge One resources
- Communicate the service plan internally, build out deliverables and a timeline, and monitor progress to completion
- Track service delivery throughout the year and quantify the impact of those services for internal reporting
- Partner with the Producer and service team to prepare and deliver stewardship reports and client reviews
- Create case studies from tracked results to support new prospect opportunities with the broader team
- Perform all other duties as assigned