What are the responsibilities and job description for the Evening and Nights Ward Clerk/Reciptionist position at OAK WOODS OF MER ROUGE?
Ward Clerk / Receptionist for EVENINGS AND NIGHTS
Job Summary
Oak Woods Nursing Home is seeking a dependable, friendly, and organized Ward Clerk / Receptionist to join our team. This position plays an important role in supporting our residents, families, nursing staff, visitors, and other members of the healthcare team.
The ideal candidate will have excellent communication and organizational skills, a professional and welcoming attitude, and the ability to handle multiple responsibilities in a busy long-term care environment.
Responsibilities
- Greet residents, family members, visitors, vendors, and staff in a friendly and professional manner.
- Answer incoming telephone calls and direct calls or messages to the appropriate department or staff member.
- Provide clerical and administrative support to nursing staff and other departments as needed.
- Call out lights as needed.
- Assist with maintaining resident records, forms, reports, and other documentation.
- Organize, file, copy, scan, and distribute documents.
- Assist with scheduling appointments, transportation, and other resident-related services as assigned.
- Communicate information to appropriate staff members in a timely and professional manner.
- Maintain an organized reception and work area.
- Protect resident confidentiality and follow HIPAA and facility privacy requirements.
- Assist residents and families with general questions and direct clinical or other specialized questions to the appropriate staff member.
- Perform data entry and other computer-based clerical duties.
- Receive and distribute mail, deliveries, and facility correspondence as needed.
- Work cooperatively with nursing, administration, and other departments to support the daily operation of the facility.
- Perform other clerical and receptionist duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Previous receptionist, ward clerk, medical office, nursing home, or administrative experience is preferred but not required.
- Strong communication and customer service skills.
- Basic computer and data-entry skills.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to stay organized and prioritize tasks in a busy environment.
- Dependable attendance and punctuality.
- Professional, courteous, and compassionate demeanor when working with residents, families, visitors, and coworkers.
- Experience in a healthcare or long-term care setting is a plus.
What We're Looking For
We are looking for someone who enjoys helping others and understands the importance of providing excellent service in a healthcare environment. The successful candidate should be dependable, attentive to detail, comfortable communicating with people in person and by telephone, and willing to work as part of a team.
Apply Today
If you are dependable, organized, and interested in joining a team dedicated to serving residents and their families, we encourage you to apply for the Ward Clerk / Receptionist position at Oak Woods Nursing Home in Mer Rouge, LA.
Oak Woods Nursing Home is an Equal Opportunity Employer.
Pay: From $10.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
Salary : $10