Title Premium Clubs Supervisor | Full-Time | Enmarket Arena

The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever-changing, fast-paced environment.  The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory, and special events. The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $24.00 - $28.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 11, 2026.

• Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs.
• Supervises the setup of club functions, including linens, dishware, glassware, and silverware. Ensures all clubs are set prior to the event.
• Responsible for ensuring quality and hospitality throughout all Premium Club areas.
• Responsible for communication between counterparts of the department.
• Responsible for organization and preparation of events.
• Responsible for supervising team members on non-event and event days.
• Forward any other inquiries (not regarding food and beverage) to the correct entity and/or personnel.
• Monitor and maintain food quality.
• Assist management with monitoring the department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
• Maintain, resolve, and enforce cash handling policies and procedures.
• Monitor and enforce safe alcohol policies and procedures.
• Monitor and maintain inventory control and product requisition.
• Have full knowledge of food and beverage menu items and accompaniments.
• Responsible for supervising the service of beverages to guests, including alcoholic beverages.
• Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Enforces all Oak View Group policies and procedures.
• Assists the Management team with projects including training, inventory, and special events.
• All other duties as assigned by venue leadership.

• 1-2 years' experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education. Ability to supervise the work of others.
• High school diploma or GED.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, businesslike, and respectful manner, which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory

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