What are the responsibilities and job description for the Suite Attendant | Part-Time | Cure Insurance Arena position at Oak View Group?
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Suite Attendant is responsible for providing high-level food and beverage service to guests in private suites, handling orders, serving meals and drinks, and ensuring guest satisfaction. This role requires excellent customer service skills, including taking accurate orders, managing payments, and addressing special requests or issues, while also performing duties like setup, cleaning, and maintaining sanitation and safety standards in a fast-paced environment.
This role pays an hourly rate of $13.00 and is tip eligible.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Suite Attendant is responsible for providing high-level food and beverage service to guests in private suites, handling orders, serving meals and drinks, and ensuring guest satisfaction. This role requires excellent customer service skills, including taking accurate orders, managing payments, and addressing special requests or issues, while also performing duties like setup, cleaning, and maintaining sanitation and safety standards in a fast-paced environment.
This role pays an hourly rate of $13.00 and is tip eligible.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Demonstrate ability to read and comprehend Banquet Event Orders when setting up guest events and serving.
- Serving meals to guests or replenishing food to the buffet line.
- Serving beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the consumption of alcoholic beverages.
- Recording a client’s order and relaying the order to the kitchen. Example: Re-orders and special meal requests.
- Observing guests to respond to any additional requests and determine when the meal has been completed.
- Performing side work including but not limited to: refilling salt, pepper, sugar, cream, condiments and napkins.
- Replacing tableware and linens as necessary.
- Setting up banquet functions including table décor, linens, dishware, glassware and silverware.
- Maintains sanitation, health and safety standards in work areas.
- Show demonstrated ability to meet the company standard for excellent attendance.
- Additional duties as assigned by your immediate supervisor and/or Ovations management staff for the successful outcome of an event or customer service situation.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess valid food handling certificate and alcohol service permit if required by state or federal regulations.
- High School diploma or equivalent GED strong preferred, Equivalent experience may be substituted.
- Minimum of one (1) year of work experience in events, banquets or restaurants preferred.
- Experience working in fine or large scale dining is preferred.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Salary : $13