Public Safety Officer | Full-Time | Miami Beach Convention Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Public Safety Officer is responsible for securing the safety of all individuals on the MBCC campus, including guests, employees, and vendors. This position performs routine patrols, responds to emergencies, and protects property during events and non-event periods. Duties are carried out in both indoor and outdoor settings and require consistent interaction with the public and various internal departments.

This role pays an hourly rate of $17.00-$19.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 3rd, 2026.

About The Venue

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027.

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

Responsibilities

• Patrol assigned property areas and parking lots.
• Lock and unlock facility doors and access points.
• Conduct routine property walks to identify safety risks or security issues.
• Respond to emergency situations and escalate when necessary.
• Complete detailed written reports, including Incident Reports, Injury Reports, and Department Logs.
• Answer incoming calls to the Public Safety Department Office as needed.
• Interact professionally with guests, vendors, and all levels of management and staff.
• Ensure the safety of individuals on premises through proactive engagement and awareness.
• Respond effectively to disruptive individuals and de-escalate tense situations.
• Exercise sound judgment when working independently and during high-pressure incidents.
  
  

Qualifications

• High School diploma or G.E.D.
• Minimum six (6) months of security experience, preferably in a convention center, venue, or hospitality environment.
• Ability to work with minimal supervision.
• Strong customer service skills.
• Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management.
• Professional presentation, appearance, and work ethic.
• Computer skills; proficiency in Microsoft Office and Outlook as well as familiarity with office equipment preferred.
• Must be able to communicate effectively with guests, specific to position duties and responsibilities.
• Basic computer literacy required.
• Proficiency in Microsoft Office Suite (Outlook, Word).
• Familiarity with incident reporting software preferred.
• Valid Florida Class D Security License required.
• Valid Driver’s License required.
• CPR/AED/First Aid Certification preferred.
• FEMA IS-100 or NIMS basic courses preferred.
• Ability to lift and carry heavy objects.
• Work may involve physical contact with hostile individuals.
• Must be able to patrol and maneuver across large indoor and outdoor areas.
• Work is performed both indoors and outdoors in varying weather and noise conditions.
• Subject to high foot traffic, crowd management, and potential exposure to hazards during emergencies.
• Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends and or holidays.
  
  

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.