What are the responsibilities and job description for the Partnership & Premium Services Coordinator | Full-Time | Greensboro Coliseum Complex position at Oak View Group?
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
This Partnership & Premium Services Coordinator is responsible for the overall day-to-day maintenance of client accounts including contract activation and fulfillment, strategic direction and budget for assigned corporate partners.
This role will pay an hourly rate between $21.63 - $26.44
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until June 26, 2026.
About The Venue
The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today’s biggest artists like Drake, Bad Bunny, and Taylor Swift.
The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.
Responsibilities
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
This Partnership & Premium Services Coordinator is responsible for the overall day-to-day maintenance of client accounts including contract activation and fulfillment, strategic direction and budget for assigned corporate partners.
This role will pay an hourly rate between $21.63 - $26.44
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until June 26, 2026.
About The Venue
The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today’s biggest artists like Drake, Bad Bunny, and Taylor Swift.
The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.
Responsibilities
- Responsible for overall day-to-day account management including contract activation and fulfillment, strategic direction and budget for assigned corporate partners.
- Maintains all partnership deliverables for accounts assigned (i.e. signage, print, promotional, entertainment elements, etc.) to ensure quality standards and that client expectations are met.
- Accountable for retention as well as one-off and upsell opportunities for new and existing partnerships including contract amendments and extensions.
- Solicit and activate suite rentals and North Carolina High School Athletic Association Trade show booth sales for property.
- Responsible for the implementation of branding and activations during event days including digital signage, in-game features and fan engagement activations as per event requirements.
- Reviews promotional concepts, including evaluation and approval of promotional programs, rules, artwork, and in-market supporting media. Oversees all these aspects internally and externally.
- Oversees the logistics of all partner hospitality and contractual events.
- Partner with Department Manager to develop and execute exclusive events for current premium members.
- Build and maintain positive relationships with respective accounts and members in order to renew and extend premium seating contracts.
- Prospect and execute meetings with influential business leaders in the greater Greensboro area.
- Serve as an additional point of contact for premium clients and liaison for the premium department.
- Fulfill member requests and questions, providing prompt and professional communication.
- Assist in maintaining member agreements and corresponding invoices, including providing updates to contracts, account information and invoices as needed.
- Support the Suite Operation Team in setup, suite walks, cold push and all other operational needs required for successful event day execution.
- Collaborate with marketing department on communications and activation needs for clients.
- Perform other duties as assigned.
- College Degree (preferably in Marketing or Sports Management) or equivalent work experience.
- Minimum of 1-2 years of experience in partnership activation or related field including sponsorship sales.
- Marketing and promotions planning background.
- Ability to effectively communicate both orally and written.
- Proficient in Microsoft Word, Microsoft Excel, PowerPoint and Adobe Photoshop.
- Ability to work nights, weekends and holidays.
- Strong personnel management, communication, time management and organizational skills.
- Proven ability to multi-task and manage projects on strict deadlines.
- Excellent written and verbal skills. Proven ability to correctly use punctuation and grammar.
- Possess high degree of discretion and professionalism.
- Professional image and demeanor.
- Strong ability to work well with co-workers and supervisors in a team environment.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Salary : $22 - $26