What are the responsibilities and job description for the Parking Ambassador | Full-Time | State Farm Arena Parking position at Oak View Group?
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Parking Ambassador is committed to providing world-class service for all State Farm Arena parking assets for all events and is responsible for the protection, outdoor protection, and safeguarding of guests and employees and their vehicles. This position is committed to providing a positive first impression with world-class service. The position requires physical activity, including standing, walking, and climbing stairs.
This role will pay an hourly rate of $17.00 - $19.00.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 13, 2026
Responsibilities
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Parking Ambassador is committed to providing world-class service for all State Farm Arena parking assets for all events and is responsible for the protection, outdoor protection, and safeguarding of guests and employees and their vehicles. This position is committed to providing a positive first impression with world-class service. The position requires physical activity, including standing, walking, and climbing stairs.
This role will pay an hourly rate of $17.00 - $19.00.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 13, 2026
Responsibilities
- Provide guests with directions and other venue information
- Direct guests and employees to available parking spaces
- Maximize amount of vehicles per lot
- Respond to all comments/complaints in a prompt, courteous and professional manner
- Collect cash and/or coupons and maintain security of cash
- Maintain a neat and clean appearance during all scheduled shifts
- Controlling/monitoring entry to the guests’ and employees’ parking lots
- Prior parking experience strongly preferred
- Customer Service and Technology Handling abilities are a must
- Must be polite and friendly and possess excellent interpersonal skills, as this position has extensive guest and employee contact
- Ability to multi-task
- Ability to work various hours as needed, including nights and weekends
- Able to stand for extended periods of time and walk long distances as needed
- Ability to work outdoors with extreme heat and weather conditions
- Excellent communication skills
- Ability to lift heavy objects
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Salary : $17 - $19