Job Title General Manager | Temporary Full-Time | Santander Arena

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The General Manager provides temporary executive leadership and operational oversight of the venue during a period of transition. This role is responsible for maintaining business continuity, supporting venue leadership, overseeing day-to-day operations, and ensuring the successful execution of events and client commitments while a permanent General Manager is identified and onboarded. Based on the business needs of the venue, the Interim General Manager may assume operational responsibilities, strategic oversight, or a combination of both. The Interim General Manager serves as the primary liaison with the client and key stakeholders while fostering a stable and productive work environment. Based on the needs of the venue, this role may also provide mentorship, training, and leadership development support to venue leaders and department heads.

This role pays an hourly rate of $120.20.

This is a temporary role that will start October 15, 2026, and will end on February 15, 2027.

This position will remain open until December 31, 2026.

• Provide temporary executive leadership and oversight of venue operations, ensuring continuity of service, financial stewardship, and operational effectiveness during the transition period.
• Serve as the primary point of contact for the Client/Contract Administrator, maintaining strong relationships and ensuring fulfillment of contractual obligations.
• Guide and support venue leadership teams, providing direction, coaching, and decision-making support while maintaining accountability across departments.
• Oversee event operations, facility readiness, guest service standards, and operational performance to ensure successful event execution.
• Monitor financial results, review key business metrics, and approve operational expenditures and agreements as authorized.
• Ensure compliance with company policies, safety and security standards, and applicable federal, state, and local regulations.
• Identify operational risks, staffing challenges, or business concerns and implement appropriate solutions to maintain stability and performance.
• Coach, mentor, and develop department leaders to strengthen leadership capabilities, operational consistency, and organizational effectiveness.
• Provide regular updates to corporate leadership regarding venue operations, organizational needs, and transition progress.
• Support the recruitment, onboarding, and transition of a permanent General Manager, when applicable.

• 5-7 years of current or former General Manager, Assistant General Manager, Regional, or senior venue leadership experience.
• Bachelor's degree or greater in a related field is highly desired.
• Demonstrated ability to quickly assess operational needs and establish effective working relationships with venue staff and stakeholders.
• Proven success leading teams and maintaining business continuity during leadership transitions.
• Ability to effectively coach and develop venue leaders while ensuring accountability and operational excellence.
• Familiarity with OVG policies, procedures, financial controls, and venue management practices preferred.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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