What are the responsibilities and job description for the IT Assistant | Full-Time | Rupp Arena position at Oak View Group?
Overview
Under the leadership of the department manager, this role will assist in the day-to-day operations of the IT department. Additionally, this IT Assistant role will assist in projects and help maintain hardware, software, and building infrastructure.
This role pays an hourly rate of $19.50-$23.00
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until February 20, 2026.
Responsibilities
Assist the IT manager with the following:
- Maintain digital signage and program signage assigned to IT
- Deploy and maintain all computers (updates, warranty, decommissioning, inventory, etc.)
- Deploy and maintain wireless (networks, Apps, security, devices, etc.)
- Set wired lines and Wi-Fi networks for shows
- Maintain Ticketmaster equipment
- Deployment of security cameras and maintenance of system
- Software administration for licenses and accounts (Microsoft 365, CAD, Adobe, etc.)
- Network switch management
- Maintain active directory/phone system
- Continual system updates and maintenance
- Management of cybersecurity systems and continual research to ensure system security
- On call and on-site support for events
- IT support for all venues
- Interdepartmental coordination for event setup scheduling and projects involving IT
Qualifications
- Some experience in the IT field
- Degree in IT related field
- Ability to work long hours, weekends and nights
- Available to be on-call
Physical Requirements:
- Requires a full range of body motions including vision and hearing in a normal range.
- Frequently works under stressful working conditions, irregular hours and tight time deadlines.
- May periodically climb to elevated locations in the building complex.
- Job requires the following physical movements and functions: standing, walking, lifting, carrying, repetitive stooping, bending, climbing, routinely lifting 15 to 50 lbs., occasionally more
Salary : $19 - $23