What are the responsibilities and job description for the Festival ID Checker | Seasonal Part-Time | Oceans Calling Music Festival position at Oak View Group?
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Festival ID Checker will greet customers, scan and review ID’s to validate customers age that wish to purchase and consume alcohol onsite. Ensure 21 and up wristbands are placed on customers' wrist according to policy. Maintain the integrity of Oak View Group's and Spectrum’s Core Values. Perform a variety of tasks while working under general supervision.
This is a seasonal role from September 3, 2025 and will end on January 3, 2026.
This role pays an hourly rate of $20.00
This position will remain open until January 3, 2026.
Responsibilities
- Scan customers ID for validation of age.
- Visually review customers ID to ensure it is valid.
- Wristband customers with confirmed valid ID
- Handle complaints or problems with a positive attitude and follow proper reporting procedures.
- Work with other staff as a team.
- Stay guest focused and nurture an excellent guest experience.
- Alcohol Awareness & Responsible Serving certifications may apply.
- Responsible for workplace safety; safety is everyone’s responsibility.
Qualifications
- Proven experience in a customer service-focused role
- Ability to build relationships with colleagues and customers and ensure mutual satisfaction.
- Patient, friendly and customer-oriented with demonstrated experience in problem solving.
- Must be able to multitask and work in a team environment.
- Lifting up to 60 lbs., standing for long periods of time
- Hospitality Experience
- Food safety training a plus
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Salary : $20
