Event Staff Supervisor | Part-Time | NOW Arena

Overview

The Hideaway Brew Garden is looking for a high-energy, friendly, Event Staff Supervisor to ensure the beer garden continues to be the best outdoor music venue in the area.

This role pays an hourly rate of $30.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until September 25, 2026.

Responsibilities

• Oversee and execute opening and closing procedures for the Hideaway Brew Garden property, ensuring operational readiness, safety, and cleanliness standards are met.
• Supervise front-of-house operations, including guest welcome, reservations, and group check-ins, ensuring a smooth and positive arrival experience.
• Lead on-site response to weather-related situations and emergency procedures, maintaining guest and staff safety at all times.
• Provide cross-departmental leadership and support across concessions, bar service, cleaning crews, artist/band relations, and guest services.
• Act as the primary point of contact for staff during events, addressing operational challenges, resolving guest concerns, and making real-time decisions.
• Monitor crowd flow and venue conditions to ensure a safe, organized, and enjoyable event environment.
• Support staff performance by offering direction, problem-solving assistance, and hands-on leadership during high-volume events.

Qualifications

• 2-3 years of experience in restaurant, hospitality, or live event operations; prior supervisory experience preferred.
• Proven ability to lead teams in fast-paced, outdoor event environments.
• Strong problem-solving skills with the ability to remain calm and professional under pressure.
• Excellent interpersonal and customer service skills.
• Flexible availability, including weekends, evenings, holidays, and outdoor work in varying weather conditions.
• Physically able to stand for extended periods and lift/carry heavy items as needed.

Salary : $30