What are the responsibilities and job description for the Event Staff | Part-Time |Ryan Center and Boss Ice Arena position at Oak View Group?
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
As a valuable member of the Event Staff of the Ryan Center team, you will provide customer service to patrons attending all sports & entertainment events held in the Ryan Center, Boss Ice Arena, and applicable events at Meade Stadium.
This role will pay an hourly rate of $16.00-$17.00
Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.
This position will remain open until September 4, 2026.
About The Venue
The Ryan Center and Boss Ice Arena is a $54 million multi-purpose venue that hosts URI Men’s and Women’s Basketball games, family entertainment, concerts, trade shows, conventions, and other community events. Some notable events that have come through the Ryan Center in recent years include Bill Nye, Stephen Colbert, AEW, The Kid Laroi, Death Cab for Cutie, Brett Eldredge, Migos, Khalid, and John Mulaney.
Responsibilities
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
As a valuable member of the Event Staff of the Ryan Center team, you will provide customer service to patrons attending all sports & entertainment events held in the Ryan Center, Boss Ice Arena, and applicable events at Meade Stadium.
This role will pay an hourly rate of $16.00-$17.00
Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.
This position will remain open until September 4, 2026.
About The Venue
The Ryan Center and Boss Ice Arena is a $54 million multi-purpose venue that hosts URI Men’s and Women’s Basketball games, family entertainment, concerts, trade shows, conventions, and other community events. Some notable events that have come through the Ryan Center in recent years include Bill Nye, Stephen Colbert, AEW, The Kid Laroi, Death Cab for Cutie, Brett Eldredge, Migos, Khalid, and John Mulaney.
Responsibilities
- Taking and scanning tickets
- Assisting patrons in finding their seats
- Providing patrons directions within the facilities
- Monitoring and maintaining surveillance of doorways, entrances, exits or other areas as assigned
- Clearly explaining building policies and procedures to patrons
- Displays a winning, do what it takes, attitude
- Previous experience in a customer service related position is preferred, but not required.
- Ability to work with minimal supervision
- Strong customer service skills
- Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management
- Ability to work irregular hours primarily night and weekends
- Professional presentation, appearance and work ethic
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Salary : $16 - $17