What are the responsibilities and job description for the Event Security Supervisor | Part-Time | PPL Center position at Oak View Group?
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
Under the direction of the Security Manager, the Event Security Supervisor is responsible for maintaining a positive guest experience for all PPL Center patrons. Supervisors oversee the Security Staff, and ensure that they are adhering to the rules, regulations, and policies of the PPL Center while providing excellent customer service.
This role pays an hourly rate of $16.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until July 24, 2026.
Responsibilities
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
Under the direction of the Security Manager, the Event Security Supervisor is responsible for maintaining a positive guest experience for all PPL Center patrons. Supervisors oversee the Security Staff, and ensure that they are adhering to the rules, regulations, and policies of the PPL Center while providing excellent customer service.
This role pays an hourly rate of $16.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until July 24, 2026.
Responsibilities
- Supervise Security Staff during shifts as assigned by Manager.
- Greet guests in a friendly and courteous manner.
- Understands building layout, including restrooms, exits, rules, and regulations and has knowledge on all authorized credentials.
- Monitor guests and enforce rules.
- Assist in crowd management, seating discrepancies, and settling disputes.
- Inform Security Manager of developing problem.
- Respond in a quick and professional manner to incidents.
- Be aware of all special functions or activities that occur.
- Assist with the sign-in/out of all staff.
- Distribute uniforms and equipment.
- Other duties as assigned.
- High School diploma or GED.
- Must have excellent customer service experience.
- Strong problem-solving skills and able to make decisions in a fast-paced environment.
- Prior supervisory experience is a plus.
- Effective oral communication and writing skills; bilingual is a plus.
- Ability to interact with guests and staff with a professional and friendly appearance and attitude.
- Ability to work a flexible schedule, including but not limited to nights, weekends, and select holidays.
- Must have knowledge in surveillance, access controls, and fire alarm panels.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Salary : $16