What are the responsibilities and job description for the Event Security| Part-Time| Bismarck Event Center position at Oak View Group?
Overview
A member of the Event Security Team reports directly to the Security Manager. The position is to assure the well-being and safety of employees, tenants, and patrons at the Bismarck Event Center. The Event Security team is a vital component of the Event Center in assuring safety and a positive guest service experience—a positive attitude and a positive appearance are essential.
This role pays an hourly rate of $15.00 - $20.00.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) Matching.
This position will remain open until December 11, 2026.
Responsibilities
- Provide exceptional customer service to all guests.
- Possess a positive attitude and facilitate teamwork and respect among co-workers.
- Welcome guests, provide directions, and answer any questions that may arise.
- Monitor, patrol, and secure areas of the arena and check/monitor credentials.
- Provide assistance to guests with special needs or wheelchair access.
- Resolve guest complaints quickly and exceed the guests’ expectations.
- Enforce building policies and event procedures.
- Maintain order and ensure crowd safety.
- Assist and direct guests in a variety of situations, including emergencies.
- Perform wanding of patrons and monitor entry of patrons through metal detectors.
- Communicate efficiently and clearly with co-workers/supervisors.
- Follow all incident procedure protocols and documentation when necessary.
- Other duties as assigned.
Qualifications
- Active State Guard Certification. This certification must be maintained in active status for the entire duration of employment.
- Previous experience as Event Security preferred.
- High School Diploma or GED.
- Must possess the ability to perform all essential duties and responsibilities in a satisfactory manner.
- Work flexible shifts, including mornings, nights, overnights, weekends, and holidays depending on the event schedule.
- Ability to follow detailed instructions and communicate effectively with others.
Salary : $15 - $20