Changeover Crew| Part-Time | CFG Bank Arena

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Members of the operations Changeover Crew report directly to the Operations Manager. The position is primarily responsible for the changeover in the Arena from one event to another. Additionally, a member of the Operations Changeover Team may be involved in other aspects of building maintenance to include painting, trash disposal, exterior facility care, snow removal, furniture moving, etc. This responsibility requires physical labor and heavy lifting and therefore has lifting requirements. The Operations Changeover Team is a vital component of the Arena in responding to the needs of promoters and clients—a positive attitude and a positive appearance are essential.

This role pays an hourly rate of $18.50

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 6, 2026 .

About The Venue

CFG Bank Arena is a 14,000 seat, reimagined world-class concert and entertainment venue. A premier destination for fans and artists, CFG Bank Arena showcases over $250MM in renovations, including modernized, state-of-the-art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more! Located in the heart of Baltimore, the iconic landmark offers guests the ultimate entertainment experience the moment they step foot through its doors. Rich in history, uniting fans with memories old and new, CFG Bank Arena hosts 105 shows annually, including the hottest artists on the planet. A cornerstone of the City of Baltimore, committed to the community, and redeveloped in the heart of Baltimore. A new era of live entertainment has arrived in Baltimore with the highly anticipated and reimagined CFG Bank Arena.

4 th Highest Grossing Venue in NORTH AMERICA - Billboard Magazine Dec 2025

11 th Highest Grossing Venue WORLDWIDE - Billboard Magazine Dec 2025

Responsibilities

• Participate in all aspects of the conversion process for events.
• Setting up and tearing down flooring, chairs, barricades, staging, tables, and other furnishings and equipment.
• Responding to promoters'/clients' needs as directed.
• Perform various duties to ensure the day-to-day operations of the facility are met, including, but not limited to, loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies
• Assist with pre/post event cleaning, including, but not limited to, sweeping, mopping, trash removal, vacuuming, spot cleaning, washing, and carpet cleaning as needed.
• Maintain outside grounds, including parking areas, the garage, entrances, and the event plaza. Snow removal of the outside area during winter.
• Perform repairs and maintenance tasks as needed, such as painting, patching, and other conversion-related operational equipment
• Follow oral and written instructions and communicate effectively in both oral and written form.
• Operate equipment such as pallet jacks, forklifts, scissor lifts, or other light power equipment. Training and certification required.
• Maintain an effective working relationship with other departments, clients, and patrons encountered in the course of employment.
• Work effectively under pressure and a stringent schedule to produce accurate results.
• Other duties as assigned.
  
  

Qualifications

• Previous experience with event changeovers is a plus.
• Experience operating pallet jacks, forklifts, scissor lifts, or other light power equipment desired.
• Ability to work under deadlines dictated by event schedules and project timetables.
• Ability to work independently and as a team.
• Ability to follow oral and written instructions and communicate effectively with others in both oral and written form.
• Must be adaptable with the ability to work under pressure to meet deadlines.
• Must be able to work a flexible schedule, inclusive of weekends, nights, and holidays as required.
• Able to work extensive time in areas with moderate to loud noises.
• Frequent bending, lifting heavy objects, sitting, exposure to multiple external elements, standing for long periods of time, and extensive walking through the building.
• Work boots are required and provided by the employee for all shifts. The arena will supply hard hats that are required at designated times on an event day.
  
  

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.