Catering Sales Manager | Full -Time | Grand River Conference Center

Overview

The Catering Sales Manager is responsible for the sales and service of events for groups up to approximately 50 people, along with all wedding events. The position will also assist in the overall execution of the Grand River Center’s sales initiatives. The Catering Sales Manager will work with clients to advise about rates, catering, and services; preparation and execution of event contracts; planning, coordination, and execution of events in the assigned market segment. Strong verbal and written communication skills, the ability to manage several tasks simultaneously, to be self-governed and self-motivated, and to possess a basic understanding of banquet and catering sales, public relations, advertising, and special event planning and execution are essential. The Catering Sales Manager is an intricate part of the event team and is expected to recognize the value and benefits of teamwork. Open lines of communication within the team are vital to its success and that of the company.

This role pays an annual salary of $45,000 - $50,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 11, 2026

Responsibilities

• Performs related work as assigned by the Director of Sales & Marketing and the Director of Events & Catering. 
• Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients, conducting venue tours, answering questions and providing information regarding venue services, policies, and procedures, and assisting clients in finalizing booking arrangements.
• Design floor layouts on venue software.
• Manage weddings from the sales portion through the end of the event. 
• Create and distribute accurate Banquet Event Orders (BEO)
• Advance, plan, service, and manage all weddings. 
• Primary sales contact for all groups expecting approximately 50 or fewer attendees.
• Set appointments and make outside calls to potential clients.
• Make solicitation calls and assist with promotions and direct mail activities.
• Researches, identifies, and establishes the appropriateness of groups for the venue.
• Attend industry events and tradeshows as may be required.
• Prepare event contracts, sales folders, sales kits, and correspondence to clients.
• Enter and maintain complete and accurate information into the booking system.
• Works with clients and facility staff to determine event needs and opportunities for upselling food and beverages and other services offered by the facility.
• Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed.
• Complete all duties with a customer service focus through teamwork & dedication to OVG’s principles.
• Assist in the preparation of building to meet the requirements of upcoming events/shows.
• Participates in the development of newsletters and other marketing materials.
• Prepare reports, correspondence, memoranda, agreements, and forecast projections.
• Provide assistance and staff support to the Director of Sales & Marketing.
• Prepare and deliver verbal presentations to groups of various sizes.
• Communicate clearly and concisely with clients and team members.
• Working as a Manager on Duty (MOD) as required.
• Analyzing competitors and target markets.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree from an accredited college or university with major coursework in sales, marketing, or other related fields.
• 3-5 years of increasingly responsible experience in business-to-business sales required, preferably with a wedding venue, sports facility, convention center, performing arts facility, or other multi-purpose public assembly facility.
• Previous experience in weddings, conventions, banquets, entertainment, and tradeshows/meetings with responsibility for scheduling, arranging, and promoting meetings, lectures, exhibits, conventions, concerts, or other related events is preferred.
• Strong computer skills in the Windows environment and MS Office applications. Training on industry software will be provided.
• Ability to work a flexible schedule, including nights, weekends, and select holidays as required, in addition to normal business hours if needed.

Salary : $45 - $50