What are the responsibilities and job description for the Sales Representative position at Oak & Twine?
Sales Representative
Oak & Twine is seeking a highly motivated, professional, and relationship-driven Sales Representative to join our growing team.
This is a forward-facing role that serves as one of the primary points of contact between Oak & Twine and our clients. The ideal candidate is confident communicating in person, over the phone, and through email, enjoys building relationships, stays organized in a fast-paced environment, and takes ownership of the sales process from initial inquiry through order completion.
This position is responsible for handling inbound sales opportunities, nurturing client relationships, generating quotes, coordinating customer projects internally, and representing Oak & Twine with professionalism both inside and outside the company.
We are looking for someone who is proactive, polished, detail-oriented, and committed to delivering an exceptional client experience.
Daily responsibilities include:
- Responding to inbound sales inquiries promptly and professionally
- Building and maintaining strong relationships with clients
- Creating quotes and helping clients select the best products for their needs
- Managing customer communication through phone, email, and in-person meetings
- Following up on open opportunities and maintaining consistent client contact
- Coordinating projects between sales, artwork, production, and ownership
- Managing customer orders from approval through production
- Maintaining accurate records and communication within company systems
- Attending networking events, meetings, and community functions representing Oak & Twine
- Identifying opportunities to grow existing client accounts
- Helping ensure projects remain on schedule and clients stay informed throughout the process
- Providing a high level of customer service while balancing multiple projects and deadlines
What We're Looking For:
- Strong verbal and written communication skills
- Professional phone etiquette and email communication skills
- Comfortable speaking with clients, handling sales conversations, and building relationships
- Strong organizational and time management abilities
- Ability to manage multiple projects and priorities simultaneously
- Professional appearance and demeanor
- Positive attitude with a solution-oriented mindset
- Strong attention to detail and follow-through
- Ability to work independently while collaborating with a team
- Confidence representing Oak & Twine in the community and with clients
Experience in one or more of the following areas is preferred:
- Sales
- Customer service
- Account management
- Promotional products
- Apparel decoration
- Business development
- Marketing
However, professionalism, work ethic, communication skills, and a willingness to learn are equally important.
You would likely thrive here if you:
- Enjoy meeting new people and building relationships
- Are energized by helping clients find solutions
- Communicate confidently and professionally
- Stay organized without constant supervision
- Take ownership of your responsibilities
- Enjoy working in a fast-paced environment
- Want to contribute to a growing local business
About Oak & Twine
Oak & Twine provides custom apparel, embroidery, screen printing, and promotional products for businesses and organizations throughout Chattanooga and beyond. We pride ourselves on exceptional service, quality products, strong client relationships, and a team culture built on professionalism, accountability, and ownership.
To Apply
Please send your resume and a brief introduction explaining why you'd be a great fit for the role to:
orders@oakandtwine.com
Pay: $37,440.00 - $47,840.00 per year
Benefits:
- Opportunities for advancement
Work Location: In person
Salary : $37,440 - $47,840