What are the responsibilities and job description for the Host position at OAK & STONE?
The Host is the first Team Member that our guests will see! This Team Member will be responsible for:
Essential Functions
- Greets and seats guests, presents menus to guest, and informs them of any specials.
- Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
- Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
- Runs the floor plan board.
- Observes tables and keep track of clean, dirty, and occupied tables.
- Cleans and wipes down tables.
- Cleans, organizes, and stocks menus in the host area.
- Fulfills various side work projects including but not limited to replacing bottles of ketchup, cleaning windows, and sweeping floors.
- Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
- Maintains restrooms throughout the shift (refill paper towels and hand soap).
- Organize merchandise.
- Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
- Maintains adherence to all Company policies and procedures.
- Other duties as directed by management.
- Reports to required meetings.