What are the responsibilities and job description for the Utility Billing position at Oak Ridge North, Texas?
JOB DESCRIPTION Job Title: Utility Billing & Permitting Coordinator Classification: Non-Exempt Job Summary: The Utility Billing & Permitting Coordinator, under the supervision of the City along with the Public Works Director, performs various technical, clerical, and public-facing tasks related to issuing and processing building permits and utility billing. This position is crucial in ensuring that department procedures align with City ordinances. The Utility Billing & Permitting Coordinatorwill handle public inquiries, collect fees, maintain records, and provide general administrative support to the Utility Billing, Public Works, and Building Department. Essential Job Functions: Customer Service and Information Provision: • Provide accurate and comprehensive information to the public regarding utility billing, work orders, meter readings, permits, inspections, fees, building codes, and City regulations and procedures. • Assist customers in person and over the phone, addressing their inquiries and concerns professionally, courteously, and providing consistent information to the public. Permit Processing and Record Keeping: • Process and maintain records for various development-related permits and inspection activities. • Administers permits and contractor registrations, ensuring appropriate fees are charged, collected, and accurately recorded. • Maintain organized logs and files related to permits, fees, inspection schedules, and compliance documents. • Review forms and materials for compliance and completeness. • Perform month end reports Compliance and Liaison Duties: • Ensure adherence to municipal ordinances and codes related to the permit process and building requirements. • Act as a liaison between the Building Department, contractors, and the general public. • Assist staff and the public in obtaining necessary releases and certificates. Administrative Support: • Assist with routine processes for permit approvals, compliance reviews, and utility payments. • Organize and maintain electronic, paper files, and records. Utilizing software required and following records retention guidelines. • Prepare status reports as required by the City. Knowledge, Skills, & Abilities: • Thorough understanding of municipal ordinances and codes pertaining to the permit process and building regulations. • Proficiency in using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. • Accurate data entry skills. • Excellent oral and written communication skills with the ability to establish and maintain positive relationships with coworkers and the public. • Effective and tactful communication abilities. Education & Experience: • High School Diploma or GED. • Two (2) years of experience in construction permit, plan review, utility billing, or an equivalent combination of education and experience. • Preferred: Experience in cash handling and municipal government. Requirements, Licenses, & Certifications: ● Must possess an International Code Council (ICC) Permit Technician Certificate or obtain certification within the first 180 days of employment
Salary.com Estimation for Utility Billing in Oak Ridge, TX
$43,536 to $54,977
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