What are the responsibilities and job description for the Clinical Scheduling and Billing Coordinator position at Oak Hill (Legal name: CT Institute for the Blind)?
Oak Hill has been enhancing the lives of people with disabilities since 1893! We invite you to join our team of highly committed professionals. Founded in 1893 by trailblazer and visionary, Emily Wells Foster, Oak Hill has over 129 years of experience providing the highest quality services to people with varying disabilities. Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health, and dignity.
The Clinical Scheduling and Billing Coordinator will play a critical role in ensuring the smooth operation of our clinical services. This position combines administrative support, preparation of documentation for medical billing, and appointment scheduling duties. The ideal candidate will have a strong understanding of medical billing processes, scheduling, and providing excellent customer service to clients. The position will require a compassionate, detail-oriented individual who can efficiently handle multiple tasks while maintaining confidentiality and compliance with healthcare regulations.
The Clinical Scheduling and Billing Coordinator will work directly with clients, and act as a support for clinical staff. Will work directly with other administrative staff.
Clinical Information Processing
Requirements: High school diploma or equivalent required.
Degree in healthcare administration or related field preferred.
Experience
An Equal Opportunity Employer.
For more information on this role, please click the apply button above to read the full job description on our site.
The Clinical Scheduling and Billing Coordinator will play a critical role in ensuring the smooth operation of our clinical services. This position combines administrative support, preparation of documentation for medical billing, and appointment scheduling duties. The ideal candidate will have a strong understanding of medical billing processes, scheduling, and providing excellent customer service to clients. The position will require a compassionate, detail-oriented individual who can efficiently handle multiple tasks while maintaining confidentiality and compliance with healthcare regulations.
The Clinical Scheduling and Billing Coordinator will work directly with clients, and act as a support for clinical staff. Will work directly with other administrative staff.
Clinical Information Processing
- Admissions: Processes admission and discharge data in a timely and accurate manner, communicating with Quality Assurance and Integrated Center staff, as needed.
- Verify Insurance: Verify client insurance coverage and eligibility.
- Coding: Assists, as needed, with properly codingfor service reimbursement, and compliance with all federal, state, and payer-specific guidelines.
- Patient Billing: Assist clients with understanding their financial responsibility, including co-pays, out-of-pocket expenses, and other payment options.
- Daily Reconciliation: Responsible for accurately posting and reconciling cash and receipts by the close of business day.
- Prior Authorization: Utilizes the program authorization tracking form to provide insurance authorization reminders to clinical staff.
- Appointment Scheduling: Schedule client appointments for individual and group therapy sessions, psychiatric services, and other specialty health services.
- Coordination: Coordinate appointments across multiple providers, ensuring timely and efficient scheduling for both clients and providers.
- Patient Reminders: Send appointment reminders to clients via phone, email, or text to reduce no-show rates.
- Calendar Management: Maintain and update provider schedules to avoid conflicts and optimize clinic resources.
- Client Flow: Ensure smooth client flow within the clinic, minimizing wait times and maximizing provider efficiency.
- Front Desk Operations: Greet clients, answer phone calls, and provide general information about services.
- Client Records: Maintain accurate and updated client files, ensuring compliance and confidentiality with regulatory standards such as HIPAA, DPH and other regulatory bodies.
- Documentation: Assist with documentation for client treatment plans, including intake forms, consent forms, and other related materials.
- Collaborate with Staff: Work closely with clinical and administrative teams to ensure the efficient operation of the clinic.
Requirements: High school diploma or equivalent required.
Degree in healthcare administration or related field preferred.
Experience
- Minimum of 2 years’ experience in medical billing and scheduling.
- Experience in a healthcare setting serving individuals with disabilities or behavioral health.
An Equal Opportunity Employer.
For more information on this role, please click the apply button above to read the full job description on our site.
