Receptionist

The Opportunity

Oak Hill Country Club is one of the nation's premier private clubs, known for world-class hospitality, championship golf, and a tradition of exceptional member experiences. We are seeking a Receptionist who enjoys creating outstanding first impressions and providing exceptional service to our members, guests, and visitors.

Whether you have previous receptionist experience or come from a customer service, hospitality, hotel, or administrative background, we'd love to hear from you. We value professionalism, a welcoming personality, and a genuine passion for helping others.

As the first point of contact for the Club, you'll play an important role in creating a warm and memorable experience for every member and guest who walks through our doors or calls our front desk.

Position Details

Status: Part-Time, Year-Round

Schedule: Approximately 20-30 hours per week. Flexible schedule based on club operations with shifts available between 5:00 AM and 8:00 PM, Monday through Sunday, including mornings, evenings, weekends, and holidays.

Compensation: $16.00 - 17.00 / hour

What You'll Do

• Welcome members, guests, and visitors with a warm, friendly, and professional demeanor.
• Answer and direct incoming phone calls while providing exceptional customer service.
• Assist members with dining reservations, club events, seating arrangements, and general club information.
• Prepare and distribute daily event sheets, catering packets, and other front office materials.
• Process incoming and outgoing mail, including overnight shipments.
• Maintain a clean, organized, and welcoming reception area.
• Complete general administrative tasks including filing, data entry, and special projects.
• Collaborate with departments throughout the Club to help deliver a seamless member experience.

What Makes You a Great Fit

• Previous receptionist, customer service, hospitality, hotel, retail, or administrative experience is preferred but not required.
• Excellent communication and interpersonal skills with a friendly, positive attitude.
• Comfortable using computers, phones, and standard office software.
• Ability to remain professional and composed while managing multiple priorities.
• A polished, professional appearance and genuine passion for hospitality.
• Commitment to providing exceptional service and creating memorable experiences for every member and guest.

Why Work at Oak Hill?

As one of Rochester's most prestigious employers, Oak Hill offers more than just a job-we offer an opportunity to be part of a welcoming, team-oriented environment where hospitality and service excellence are at the heart of everything we do.

Our part-time team members enjoy:

• Complimentary employee golf privileges
• Free employee lunch every shift
• Beautiful work environment on our 355-acre championship property
• Opportunities to grow within one of the nation's premier private clubs
• A supportive team culture built on professionalism, respect, and exceptional service

Join the Legacy of Excellence

For more than a century, Oak Hill Country Club has been recognized as one of America's most iconic private clubs. Home to multiple major championships and consistently ranked among the Top 30 Platinum Clubs of America, our campus reflects a commitment to excellence in every detail.

If you enjoy helping people, creating exceptional first impressions, and being part of a team dedicated to outstanding hospitality, we'd love to meet you.

Apply today and become part of something exceptional.