What are the responsibilities and job description for the Intake Coordinator PRN position at Oak Grove Recovery?
Intake Coordinator PRN
Our company operates Residential Treatment Programs for individuals with Substance Abuse Disorder. We seek not merely to restore sobriety but to transform our patients? worlds from a state of everlasting darkness to vibrant technicolor. We believe that treatment is local, individualized, holistic, and relational. We are currently in several states and rapidly growing nationally.
Responsibilities
Stationed in the lobby; at least one Intake Coordinator must be present at all times during assigned hours
Sole team member authorized to conduct new patient intakes
Monitor Intake Thread for incoming patients
Greet patients outside lobby door; for patients arriving by Uber, set alarm and interrupt other intakes to greet patient
Confirm patient arrival within 5 minutes on the Intake Thread
Immediately gather the patient's phone and valuables for safe storage during intake
Tag patient luggage; ensure the lead Patient Engagement Specialist places luggage in the luggage room within 10 minutes of patient arrival
Complete consents and intake paperwork
Review the Welcome Packet, provide towels, and other critical items to the patient
If two Intake Coordinators are present and fewer than 5 intakes are scheduled, one may be reassigned if other Patient Engagement Specialists call off shift
Complete urine drug screen and skin search on the patient
Perform all other tasks as assigned by the supervisor
Work as a highly dependable, independent member of the treatment team
Work cooperatively with all levels of employees and management
Be a committed team player willing to learn new skills
Report directly to the Patient Engagement Manager
Position Requirements
High School Diploma, GED, or equivalent experience
1 year of experience working with substance abuse populations strongly preferred
Ability to stay calm in stressful or high-risk situations
Comfort with conflict is required
Commitment to a drug-free lifestyle and responsible alcohol use is essential
Authorization to work in the US is required
We respect the time and energy it takes to apply for the next step on your career path and will make every effort to contact you promptly after receiving your application. Thank you for your consideration and interest in working with us.