What are the responsibilities and job description for the Restaurant Host/Hostess position at Oak and Vine?
Overview
Join our dynamic team as a Restaurant Host/Hostess and become the welcoming face of our vibrant dining establishment! In this energetic role, you will be the first point of contact for guests, ensuring they experience exceptional guest services from the moment they arrive. Your enthusiasm, organization, and communication skills will set the tone for a memorable dining experience. Whether managing reservations or guiding guests to their tables, your positive attitude and hospitality expertise will drive guest satisfaction and foster a warm, inviting atmosphere.
Responsibilities
- Greet guests warmly upon arrival, creating an inviting and friendly environment
- Manage restaurant reservation systems efficiently to accommodate guest requests and optimize seating flow
- Escort guests to their tables, providing menus and answering initial questions about the menu or specials
- Handle phone communications with professionalism, including taking reservations and answering inquiries with clear phone etiquette
- Maintain organized table management using restaurant POS (Point of Sale) systems such as Aloha POS or Micros POS to ensure smooth seating operations
- Assist in coordinating wait times and communicating with kitchen staff to manage guest expectations effectively
- Support food safety standards by ensuring cleanliness and proper handling of guest areas and tableware
Skills
- Proven experience as a host/hostess or in food service hospitality roles with strong guest relations skills
- Familiarity with restaurant reservation management software and restaurant table management systems
- Excellent communication skills, both verbal and written, with a focus on friendly phone etiquette
- Strong organizational skills to manage multiple tables, reservations, and guest needs simultaneously
- Basic math proficiency for handling seating calculations and POS transactions
- Knowledge of POS systems such as Aloha POS or Micros POS for efficient order processing and billing
- Understanding of food safety practices to maintain a clean and safe environment for guests and staff
Embark on a rewarding journey where your hospitality talents shine! We are committed to providing paid opportunities that foster growth, teamwork, and exceptional service. Join us in creating memorable dining experiences every day!
Pay: $11.35 - $18.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $11 - $18