What are the responsibilities and job description for the Waitstaff/Hostess position at Oak and anchor grill?
Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will have a passion for providing exceptional customer service and a commitment to creating memorable dining experiences for our guests. As a Server, you will be responsible for ensuring that all guests receive outstanding service while efficiently handling their orders and inquiries.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently using the POS system, including Aloha POS or Micros POS.
- Provide menu recommendations and answer any questions regarding food and beverage options.
- Ensure timely delivery of food and drinks to tables, maintaining high standards of presentation.
- Monitor guest satisfaction throughout their dining experience, addressing any concerns promptly.
- Collaborate with kitchen staff to ensure accurate order preparation and special requests are met.
- Process payments accurately and handle cash transactions with care.
- Maintain cleanliness of the dining area, including tables, floors, and service stations.
- Assist in training new staff members on restaurant procedures and customer service standards.
Qualifications
- Previous experience as a Server or in food service is preferred; restaurant experience is highly valued.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Excellent communication skills, both verbal and written, with effective phone etiquette.
- Ability to work well in a team-oriented environment while also being self-motivated.
- Familiarity with POS systems such as Aloha POS or Micros POS is an advantage.
- Experience in hospitality or hotel services is a plus.
- Must possess strong organizational skills to manage multiple tables efficiently.
- A positive attitude, professionalism, and a passion for the hospitality industry are essential. Join our team today and be part of an exciting environment where your contributions make a difference!
Job Types: Full-time, Part-time
Pay: From $6.00 per hour
Work Location: In person
Salary : $6