CLINICAL COORDINATOR

Summary:  This “hands on” position is responsible for ensuring Patient Care Excellence by providing clinical support and coordinating the operations of a specific physician when performing the following duties.

Essential Functions: 

•    Coordinates physician or institute activities and maintains physician daily schedule.
•    Escort Patient to exam room and prepare for physical evaluation by obtaining vital signs.
•    Conduct patient interview to obtain medical history including past medical and surgical history, allergies and present condition.
•    Review patient chart for completeness and accuracy by ensuring all pertinent studies/diagnostics are available and last physician note is in chart.
•    Display MRI films or other studies brought by patient for office visit.
•    Assist physician with procedures 
•    Assist patients with mobility.  
•    Provide wheelchair and help patient to next area as needed.
•    Implements, and evaluates organization policies, goals, and objectives.
•    Coordinates institute activities to ensure patient care and efficiency of service.
•    Directs the nursing assessment of all patients.
•    Participates in the development and modifications of clinical policies.
•    Participates in infection control, discharge planning, utilization review, case management, and quality assessment activities and analysis.
•    Interprets and enforces department and institution policies.
•    Maintains patients' clinical records.
•    Inspects rooms for cleanliness.
•    Meets with physician and keeps informed of special orders concerning patients.
•    Investigates and resolves complaints, or refers unusual problems to superior.
•    Answers telephone within three rings, routes callers, takes messages and provides routine information to callers.
•    Other duties may be assigned.  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with our without notice.

Qualifications:                      
•    Formal training as a Medical Assistant, Licensed Practical Nurse or Registered Nurse; or two to four years related experience and/or training; or equivalent combination of education and experience.
•     Required Certifications:
•          Act 34 PA Criminal Background
•          Act 151 PA Child Abuse History
•          Act 114 FBI Cogent Clearance Fingerprinting
•     Prior medical office experience including surgical and office scheduling and patient education
•     Excellent written and verbal communication skills
•     Ability to work effectively with physicians and other team members
•     Computer literate
•     Casting experience preferred, but not required
•     May be required to work until 6:00 pm on occasion
•     Electronic Medical Records experience preferred