What are the responsibilities and job description for the Configuration Analyst – Identity & Access Management position at O2 Technologies,Inc?
Key Responsibilities & Skills
Bachelor's Degree in Business Administration, Information Systems, Computer Science, Management Information Systems. Preferred: Master's in Business Administration (MBA), Master's in Information Systems, Master's in Computer Science.
Industry Experience
- Identity Management Provisioning
- MFA Enrollment & Support
- User Access Management
- ServiceNow Ticket Management
- Automated System Issue Analysis
- Reporting & Export Enablement
- Process Documentation
- Clear Written & Oral Communication
- Hybrid Work Coordination
- Application Support (Non-Hardware)
- ServiceNow / SNOW
- NCID (North Carolina Identity Management)
- MFA Platforms
- Browser-based Applications
- User Account Provisioning Tools
- Ticketing System Operations
Bachelor's Degree in Business Administration, Information Systems, Computer Science, Management Information Systems. Preferred: Master's in Business Administration (MBA), Master's in Information Systems, Master's in Computer Science.
Industry Experience
- Government / State IT
- Public Sector
- Identity Management
- Healthcare IT