Communications Compliance Specialist

About The Role

The Indiana Department of Health is seeking a detail oriented Communications Compliance Specialist to support a focused, six month accessibility initiative.

The Indiana Department of Health is seeking a detail oriented Communications Compliance Specialist to support a focused, six month accessibility initiative. This role will coordinate efforts to bring state health forms, digital content, and web pages into compliance with the Web Content Accessibility Guidelines (WCAG) 2.1. The specialist will work closely with the Indiana Department of Health Office of Public Affairs to ensure that IDOH’s public-facing materials are usable and accessible for all residents.

Key Responsibilities

• Review existing state health forms, documents, and web content to assess compliance with WCAG 2.1 Level AA standards.
• Work collaboratively with program areas to revise, rewrite, or redesign materials to meet accessibility requirements, including plain language, document structure, color contrast, and alternative text.
• Partner with web teams and agency program areas to ensure HTML content, PDFs, and interactive elements are accessible and properly remediated.
• Utilize project tracking and accessibility checker tools to monitor progress, identify risks, and ensure timely completion of deliverables.
• Provide guidance, training, and best practice recommendations to staff involved in content creation and publishing.
• Conduct quality assurance reviews to confirm accessibility corrections have been implemented accurately.
• Prepare documentation and reports summarizing compliance improvements, outstanding issues, and recommendations for long term accessibility practices.
• Stay current with accessibility standards, state requirements, and industry best practices.
  
  

Required Qualifications

• Strong understanding of accessible digital communication principles, including document tagging, semantic structure, and screen reader compatibility.
• Strong computer and skills, including Word, Adobe Acrobat and other platforms, as well as the ability to problem solve.
• Excellent writing and editing skills, with the ability to create clear and plain language content.
• Demonstrated ability to coordinate projects, manage multiple deadlines, and collaborate across teams.
• Strong attention to detail.
  
  

Preferred Qualifications

• Proficiency with common accessibility tools (for example, Adobe Acrobat accessibility features, WAVE, Axe, or similar).
• Experience working in government, public health, or regulated environments.
• Familiarity with content management systems and web publishing workflows.
• Experience evaluating and remediating content for WCAG 2.1 compliance. Accessibility certification (such as CPACC or WAS) is a plus.
  
  

Skill

Experience in technical writing, digital communications or web content.

WCAG 2.1 Level AA compliance knowledge experience

Experience with accessibility tools such as WAVE, Axe or similar.

Prior experience with plain language content creation

Strong writing and editing skills

Prior experience with project tracking and progress monitoring.

Content management systems (CMS) and web publishing workflows

Experience in government, public health, or regulated environments

Accessibility certification (CPACC or WAS)

Key Responsibilities & Skills

• WCAG 2.1 Level AA Compliance
• Accessibility Remediation & Content Revision
• Plain Language Writing & Editing
• Document Tagging & Semantic Structure
• Screen Reader Compatibility
• Color Contrast & Alt Text Optimization
• Project Coordination & Deadline Management
• Cross-Functional Collaboration
• Accessibility Quality Assurance
• Accessibility Training & Guidance
• Accessibility Reporting & Documentation
• CMS & Web Publishing Workflow Management
• Use of Accessibility Checker Tools (WAVE / Axe / Acrobat)
• Attention to Detail
  
  

Technical Skills

• Adobe Acrobat Accessibility Features
• Microsoft Word
• WAVE Accessibility Checker
• Axe Accessibility Tool
• HTML Accessibility (Semantic HTML)
• PDF Remediation Tools
• Content Management Systems (CMS)
• Project Tracking Tools (e.g., Jira, Asana)
• Basic CSS for Contrast Adjustments
  
  

Education

Bachelor's Degree in Communications, Public Health, English, Journalism, Health Informatics, Disability Studies, Information Management. Preferred: Master's in Public Health (MPH), Master's in Communication, Master's in Health Informatics, Master of Science in Disability Studies, Master's in Business Administration (MBA).

Industry Experience

• Government
• Public Health
• Healthcare
• Regulated Environments
• State Agencies
• Digital Communications
  
  

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