What are the responsibilities and job description for the Restaurant FOH Manager - SOMO Social Hub, Springfield, MO position at O'Reilly Hospitality Management, LLC?
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We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")
At OHM, We Are
Now Hiring: Restaurant Front of House Manager
Location: SOMO Social Hub, Springfield, MO
Front of House Manager - Restaurant.pdf
SOMO Social HUB Front of House Manager.pdf
Essential Responsibilities
PI5257c9b50a60-25448-41450288
We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")
At OHM, We Are
- A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, communityinvolvement, & philanthropic outreach efforts.
- Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
- Seeking supportive, collaborative, detailed-oriented people to join our team!
- 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
- Health, Dental, Vision & Life Insurance
- Paid Time Off, including Paid Parental Leave
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts!
Now Hiring: Restaurant Front of House Manager
Location: SOMO Social Hub, Springfield, MO
Front of House Manager - Restaurant.pdf
SOMO Social HUB Front of House Manager.pdf
Essential Responsibilities
- Lead, train, and mentor FOH staff, including recruitment, hiring, coaching, development, evaluations, and progressive discipline.
- Collaborate on the creation, management, and operation of departmental budgets and expense plans.
- Execute all front-of-house functions during opening and/or closing shifts, including guest relations, staff supervision, POS system operation, ambiance, and quality assurance of food and beverage items.
- Drive sales, service steps, and guest satisfaction.
- Enforce compliance with employment policies, ensure restaurant cleanliness, and maintain guest safety.
- Direct work for team members by setting hours, weekly schedules, and assigning tasks.
- Create a fun, safe environment through contests, theme nights, and incentives aligned with company values.
- Practice safe food handling procedures and oversee staff adherence.
- Demonstrate strong knowledge of food, liquor, beer, and wine; teach specifications to team members.
- Maintain a guest-first focus with excellent service standards.
- Support team member recognition and engagement programs.
- Set and communicate goals with the team; track and monitor progress to financial and personal targets.
- Clarify roles, responsibilities, and expectations for staff.
- Ensure compliance with safe alcohol serving certifications and guidelines.
- Conduct line checks before each shift (tasting items, checking temperatures/portions, verifying utensils).
- Monitor ticket times and maintain efficient service flow.
- Assist with inventory, ordering, and control of liquor, beer, wine, and food.
- Manage liquor and labor costs in alignment with P&L goals.
- Maximize productivity while balancing guest needs.
- Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, and Safety culture.
- Perform other duties as assigned.
- Proficient with Microsoft Office Suite (Word, Excel).
- Knowledgeable in restaurant operations: food planning, purchasing, sanitation, security, personnel management, and reporting.
- Pleasant, professional appearance and demeanor.
- Strong leadership, organizational, and communication skills.
- Ability to motivate and foster teamwork to meet food and service standards.
- Skilled in problem-solving and resolving operational issues efficiently.
- Ability to multitask and prioritize under pressure.
- Excellent verbal and written communication skills.
- Diplomatic approach to working with a variety of personality types.
- Ability to deliver results and maintain a positive community reputation.
- Previous front-of-house management experience in food service or restaurant settings required.
- Bachelor’s degree preferred, but not required.
- Minimum two years of restaurant management experience preferred.
- Proficiency in Microsoft Office Suite and common POS systems.
- Must be able to work a flexible schedule, including nights, weekends, and holidays.
- Light work: exerting up to 40 lbs. of force occasionally, up to 20 lbs. frequently, and/or negligible force constantly to move objects.
- Walking and standing required to a significant degree.
- Occasionally may be required to lift in excess of 50 lbs.
- Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, pinching with fingers, typing, grasping, talking, hearing, and repetitive motion.
- Inside: Protection from weather but not necessarily from temperature changes (75% or more of the time indoors).
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