What are the responsibilities and job description for the National Account Coordinator - Floors position at O'Reilly Auto Parts?
This role will be responsible for coordinating the national account floor care program schedule, service, and invoicing for all existing stores. The Coordinator will also research and resolve all scheduling, service, and/or vendor issues.
ESSENTIAL JOB FUNCTIONS
Coordinate floor care services for existing, new, relocation, and remodel stores with national account vendors.
Resolve floor care service issues reported by the field and ensure contract compliance by each vendor.
Audit, code, and process floor care service invoices in a timely manner; ensure billing of appropriate service type and compliance of 10-day service spread; work with vendors to resolve billing discrepancies.
Document monthly expenses in floor care expense tracking spreadsheet.
Analyze reports provided by management and floor care companies to contract compliance by each vendor.
Document floor type and service information.
Coordinate mop and floor mat rental services for all stores with national account vendor.
Resolve mop and mat service issues reported by the field and ensure contract compliance by vendor.
Audit, code, and process mop and mat invoices in a timely manner; ensure billing of appropriate quantities and service frequency; work with vendor to resolve billing discrepancies.
Process mop and floor mat program changes as requested by the field.
Update expenses monthly in mop/mat expense tracking spreadsheet.
Document mop and mat service information.
Review weekly store project photos to ensure the rental mats on the sales floor aren’t wavy and the floor care is scheduled for the new areas of exposed dirty tile after the project is completed.
Coordinate periodic solicitation and review of RFPs for national account store services.
Provide backup assistance as needed for additional Store Services.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Excellent organizational skills
Strong attention to detail with a high level of accuracy
Experience with Microsoft Word and Excel
Excellent customer service and communication skills
Ability to multitask
Desired:
2 years administrative/office experience
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.