What are the responsibilities and job description for the Installer Service Specialist position at O'Reilly Auto Parts?
O'Reilly is now hiring experienced and knowledgeable Professional Accounts Specialists, who primarily focus on serving our professional customers. As the primary contact for professional customers, they need to be proficient in parts lookup, invoicing, inventory and delivery management. These team members will go above and beyond as they use their experience to find the right part required to fulfill the need of our professional customers.
Essential Job Functions:
- Work with installers to develop good sales relationships
- Coordinate and routes delivery specialists to ensure service and efficiency
- Service and maintain delivery vehicles according to company standards
- Work with sales specialists to provide superior service to customers through strong teamwork
- Assumes front counter and backroom responsibilities as needed
- All other duties as assigned
Qualifications:
- Ability to provide outstanding, friendly, and professional customer service
- Good background in mechanics
- Above average communication skills
- Hands-on knowledge of automotive repairs (desired but not required)
- ASE certification preferred
O'Reilly takes pride in our company culture, so team members should also hold our culture values as true to their own. O'Reilly values are centered on Commitment, Dedication, Teamwork, Safety/Wellness, Enthusiasm, Expense Control, Honesty, Professionalism, Respect, Hard Work, and a Win-Win Attitude. Above all is Excellent Customer Service, which is the core of O'Reilly and the most important responsibility of our team members
Job Type: Full-time
Pay: $15.50 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $16 - $21
