What are the responsibilities and job description for the DC Supervisor - City Counter position at O'Reilly Auto Parts?
Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service. Supervise the city counter staff and delegate the workload accordingly.
Essential Job Functions
Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.
Communicate with the department trainer to ensure that new team members are properly trained.
Responsible for warehouse security on Saturdays and scheduled holidays.
Maintain a neat, clean, and organized appearance of the city counter.
Maintain effective communication between the city counter staff and store, DC, and office personnel.
Research and solve any customer questions, problems, and complaints.
Responsible for scheduling workload, team member work schedules, and vacations.
Responsible for team member evaluations being written and delivered in a timely manner.
Ensure that a high degree of safety is maintained among counter staff and route drivers.
Review overage/shortage and productivity reports to set and maintain company standards.
Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle.
Coordinate the efforts of all city counter staff to maximize efficiency.
Maintain safety standards while operating and identify unsafe practices and situations.
All other duties as assigned.
Skills/Education/Experience
Required:
High school diploma or equivalent (GED)
Basic computer skills
Strong verbal, written, and interpersonal skills
Proven ability to stay organized and lead a team of individuals
Customer service oriented and able to work well in a team environment
Ability to read and match numerical and alphabetical characters quickly and accurately
Desired
Previous experience in an O’Reilly store and distribution center
Completion of the O'Reilly management training program
Advanced computer skills
Bilingual (English/Spanish preferred)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Essential Job Functions
Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.
Communicate with the department trainer to ensure that new team members are properly trained.
Responsible for warehouse security on Saturdays and scheduled holidays.
Maintain a neat, clean, and organized appearance of the city counter.
Maintain effective communication between the city counter staff and store, DC, and office personnel.
Research and solve any customer questions, problems, and complaints.
Responsible for scheduling workload, team member work schedules, and vacations.
Responsible for team member evaluations being written and delivered in a timely manner.
Ensure that a high degree of safety is maintained among counter staff and route drivers.
Review overage/shortage and productivity reports to set and maintain company standards.
Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle.
Coordinate the efforts of all city counter staff to maximize efficiency.
Maintain safety standards while operating and identify unsafe practices and situations.
All other duties as assigned.
Skills/Education/Experience
Required:
High school diploma or equivalent (GED)
Basic computer skills
Strong verbal, written, and interpersonal skills
Proven ability to stay organized and lead a team of individuals
Customer service oriented and able to work well in a team environment
Ability to read and match numerical and alphabetical characters quickly and accurately
Desired
Previous experience in an O’Reilly store and distribution center
Completion of the O'Reilly management training program
Advanced computer skills
Bilingual (English/Spanish preferred)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.