Front Desk Receptionist/Administrative Assistant

O’Koon Psychology Group (OPG) is seeking an experienced Front Desk Receptionist/Administrative Assistant to create a warm and welcoming environment for arriving clients at our main office in Glenview. OPG is dedicated to providing comprehensive neuropsychological evaluations for pediatric and young adult patients in an effort to seek diagnostic clarification and treatment recommendations. This position is within a cooperative work environment.

Responsibilities and Job Duties:

• Greet patients and families upon entering the clinic and connect them with the appropriate party
• Answer the phone in a timely manner and direct calls/voicemails to the correct staff members
• Create and manage new patient charts for the clinic
• Filing of charts and materials
• Liaison for remote staff (i.e., ensure the delivery, via fax or email, of necessary information)
• Use of electronic medical system to check-in/check-out patients, upload documents, and complete patient discharge records
• Support staff with initial client contact emails, correspondence between families and therapists, and engaging with collateral providers

Qualifications:

• A bachelor’s degree is required. Candidates with an interest in mental health are encouraged to apply.
• Excellent organizational skills.
• Ability to multitask and prioritize workload.
• Excellent time management skills and ability to meet daily deadlines.
• Attention to detail and problem-solving skills.
• Strong interpersonal and verbal communication skills.
• Ability to interact with children of all ages and backgrounds.
• Strong computer skills.
• Experience with Microsoft Office (Word and Excel) and Adobe (PDF) is required.
• Experience with our medical records system, TheraNest, is encouraged but not required.

• Work hours are 8:30-3:00 or 4:00 pm (flexible) Monday through Thursday; approximately 26-30 hours per week.

Pay: $19.00 per hour

Benefits:

• 401(k)
• Paid sick time

Work Location: In person