What are the responsibilities and job description for the Dental Front Office Coordinator position at O'Connor Family Dental?
Front Office Coordinator
O’Connor Family Dental – Yakima, WA
Location: 1015 S. 40th Ave., Suite 15, Yakima, WA 98908
Schedule: 4 days/week — Monday, Tuesday, Thursday (7:30 AM – 5:00 PM), Friday (7:00 AM – 3:00 PM). Closed most Wednesdays.
Pay Range: $20–$30/hour, depending on experience/performance
About the Role
We’re seeking an experienced and dedicated Front Office Coordinator to join our friendly, patient-focused dental team. This role is critical to the day-to-day success of our practice, providing a welcoming first impression for patients and reliable support to clinical staff. If you’re organized, compassionate, and thrive in a fast-paced environment, we’d love to hear from you.
What You’ll Do
- Greet and check in patients with professionalism and warmth
- Coordinate hygiene and new patient appointments
- Maintain productive schedules and manage appointment confirmations
- Verify dental insurance coverage and benefits
- Present treatment plans and educate patients on available options and insurance coverage
- Collect co-payments and secure financial commitments from patients
- Obtain necessary insurance pre-authorizations
- Respond to billing, treatment, and benefit inquiries
- Assist with billing and payment processing
- Ensure compliance with office policies and regulatory guidelines (State, Federal, etc.)
- Support other administrative duties as assigned by the doctor
What We’re Looking For
- High school diploma or GED (required)
- Prior experience in a dental front office preferred
- Familiarity with Eaglesoft software is a plus
- Excellent organizational and multitasking abilities
- Strong interpersonal and communication skills
- Empathetic, ethical, and professional demeanor
- Proficiency with Microsoft Office and general office equipment
Work Environment & Physical Requirements
- Operates in a typical office environment with computers, phones, copiers, etc.
- Frequent walking, standing, bending, sitting, and reaching
- Requires use of hands, close vision, and the ability to lift/carry office items
Why Join Us?
At O’Connor Family Dental, we’re more than a dental office—we’re a team that values connection, compassion, and excellence. Join a supportive environment where your contributions are appreciated and your growth is encouraged.
To Apply: Submit your resume and a brief cover letter outlining your experience and why you're a great fit for our team.
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Ability to Commute:
- Yakima, WA 98908 (Required)
Ability to Relocate:
- Yakima, WA 98908: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $30