Demo

IES Correspondence Manager (Project Assistant) ref# 10953R

NYS Office of Information Technology Services
Albany, NY Full Time
POSTED ON 3/29/2026
AVAILABLE BEFORE 4/26/2026
Description

Duties Description

ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Under the direction of a Correspondence Lead, the IES Correspondence Manager will be assigned to the Integrated Eligibility System (IES) within the Office of Information Technology Services (ITS) and will be responsible for application development and delivery for various products or shared services, such as Correspondence. The incumbent will manage the strategy, direction, and execution of all phases of the Software Development Life Cycle overseeing product development, unit testing, application integration, and testing and additional support as needed combining strong coding skills with the ability to guide and support junior developers. This role will liaise with Developers, App Leads, DevOps, and Architects, and other teams or staff across ITS, and will participate in performance testing, designs, industry standards, state standards, federal standards, ensuring that the IES applications are integrated efficiently with state and local systems.

Duties Include, But Are Not Limited To, The Following

  • Manage and participate in the execution of products under development; ensuring alignment to strategy, while meeting critical milestones.
  • Manage product development by taking a hands-on approach, with an active role in all stages of the product/application development life cycle including cloud hosted architecture.
  • Liaise with the various teams across the program, including project managers, technical architects, system admins, release managers, and vendors for application requirements validation, development, testing, release, and deployment.
  • Plan, prioritize, and execute activities related to resolving defects and/or technical issues.
  • Manage and execute quality assurance processes around the software development lifecycle that includes code reviews, unit testing, and adherence to program standards.
  • Identify and escalate technical risks and issues appropriately.
  • Perform a full range of supervisory duties.

Qualifications

Minimum Qualifications

Six (6) years of experience years in application development using C# and .NET , frameworks & technologies, including one (1) year supervisory experience.

The following degrees may substitute for the general experience as indicated:

Bachelors Degree in Computer science or related field may substitute for 2 years of experience

Masters Degree may substitute for 3 years of experience

Doctorate in computer science or related field substitutes for an additional year of experience

Additional Comments

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

This position can be filled in Albany or NYC.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Benefits of Working for NYS

Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off

  • Thirteen (13) paid holidays annually
  • Up to Thirteen (13) days of paid vacation leave annually
  • Up to Five (5) days of paid personal leave annually
  • Up to Thirteen (13) days of paid sick leave annually for PEF.
  • Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

  • Eligible employees and dependents can pick from a variety of affordable health insurance programs
  • Family dental and vision benefits at no additional cost

Additional Benefits

  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • And many more.

Salary : $96,336 - $121,413

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