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Chief of Staff

NYS Office of Information Technology Services
New York, NY Full Time
POSTED ON 9/21/2025
AVAILABLE BEFORE 10/21/2025
Description

Duties Description

ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Reporting to the CIO, the Chief of Staff will play a critical role in the overall management of ITS activities, strategic planning, and the implementation of key initiatives. The Chief of Staff will act as a key advisor to senior executive leadership, ensuring effective communication and coordination across various departments and with external stakeholders.

  • Provide executive-level assistance in the overall management of ITS activities, including planning, coordinating, and implementing a variety of executive and policy-related activities in support of various projects and initiatives.
  • Supervise assigned staff, including planning work, setting priorities, assigning tasks, observing performance, providing feedback, resolving complaints, and recommending personnel actions.
  • Contribute to strategic and operational planning, ensuring alignment with the organization's mission and goals.
  • Advise senior leadership on appropriate tools and methods for integrating departmental work into the overall ITS operations.
  • Oversee and direct data management and analytics initiatives, ensuring the effective design and implementation of enterprise-wide data management, business intelligence, and advanced analytics projects or programs with organization-wide stakeholders.
  • Communicate and track key performance metrics across departments, providing regular updates to senior leadership.
  • Plan, direct, coordinate, and implement information services and functions, ensuring efficient and effective service delivery.
  • Assess and evaluate program goals and objectives, identifying areas for improvement and implementing reform initiatives to reduce costs and meet customer requirements.
  • Build and maintain strong relationships with program officials and corporate entities, representing the organization within external agencies and organizations as needed.
  • Manage and coordinate special projects as assigned by senior leadership.

Qualifications

Minimum Qualifications

Bachelor’s degree in business administration or related field and 10 years of experience working in the government/public sector managing complex projects to meet organizational goals and objectives.

Additional Comments

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Fingerprinting and background check are required for employment with ITS.

Benefits of Working for NYS

Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off

  • Thirteen (13) paid holidays annually
  • Up to Thirteen (13) days of paid vacation leave annually
  • Up to Five (5) days of paid personal leave annually
  • Up to Eight (8) days of paid sick leave annually
  • Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

  • Eligible employees and dependents can pick from a variety of affordable health insurance programs
  • Family dental and vision benefits at no additional cost

Additional Benefits

  • New York State Employees’ Retirement System (ERS) Membership
  • NYS Deferred Compensation
  • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
  • Public Service Loan Forgiveness (PSLF)
  • And many more

Salary : $172,787 - $213,995

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