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Children and family Services Specialist 1 (NY HELPS)

NYS Office of Children and Family Services
Rensselaer, NY Full Time
POSTED ON 8/11/2026
AVAILABLE BEFORE 9/9/2026
Duties Description

The Children and Family Services Specialist 1 position in the Division’s Bureau of Operational Support Services (BOSS), within the Division of Child Care Services, will be part of the newly created Licensed and Registered Policy Unit. The Licensed and Registered Policy unit will be responsible for promulgating L/R regulations, policy, and guidance. They will review and respond to proposed legislative changes and identify potential impacts. They will create and/or maintain relevant forms, maintain the Indicator Manual, conduct and analyze research to help inform policy decisions, and maintain all DCCS L/R historical (change) documents. The L/R Policy Unit will support regulatory staff by drafting responses to DCCS policy related questions/inquiries which promotes consistency of practice.

Duties May Include But Are Not Limited To

  • Provide ongoing technical assistance to regional office staff, the child care provider community and the public at large.
  • Provide customer service activities and technical assistance to applicants, regional offices and CCR&Rs
  • Research relevant trends in child care.
  • Maintain the Indicator manual
  • Draft responses to inquiries
  • Draft relevant portions of the CCDF Plan.
  • Develop, update and disseminate policies and agency forms related to child care provider requirements and regulations.
  • Assist in the development and implementation of training related activities.
  • Prepare correspondence for distribution.
  • Provide general support for our regional operations.

Additional duties will be discussed during the interview.

Minimum Qualifications

Transfer: One year of permanent competitive or 55b/c service in this title or from a title eligible for 70.1 transfer into the Children & Family Services Specialist 1.

Open to the Public: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).* To be considered for appointment through NY HELPS, candidates must meet the open-competitive minimum qualifications for this position, which are;

Six years of experience providing services to children and their families either in the inspection, management, or administration of: foster care programs; day care programs; adoption programs; domestic violence programs; youth detention facilities; or other providers of care, support, and assistance to children, assuring compliance for certification or licensing purposes; or providing, supervising, monitoring, or administering services for children, adults, or their families, including but not limited to: providing social casework, case planning, case management, counseling, crisis intervention, advocacy on behalf of clients, or direct investigation of potential abuse and neglect in one or more of the following settings: human services; juvenile justice; criminal justice; local departments of social services; or local voluntary childcare service programs.

An associate degree may substitute for two years of experience;

a bachelor’s degree may substitute for four years of experience;

a master’s degree may substitute for five years of experience;

and a doctorate may substitute for six years of experience.

Additional Comments

Core operating hours for office-based positions within the agency are 8-5. Exact shift within that timeframe will be discussed at the time of the interview.

  • For the duration of the NY HELPS Program, this title may be filled via non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Candidates who took and passed the most recent holding of the Professional Careers Opportunities (PCO) Exam are also encouraged to apply.

Please specify in your cover letter or resume how you meet the minimum qualifications (as described above) when responding to this posting. For example, you should provide specific date ranges for qualifying experience, qualifying education or certifications, or the age range of individuals served. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.

Background Investigation Requirements

  • All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee’s employment application, may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees.
  • All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees will be required to pay any necessary fees.
  • For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.

The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission. We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS’s mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Applicants of all backgrounds and experiences are encouraged to self-identify during the application process.

Salary : $66,951 - $85,138

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