Inside Sales Representative

Company Description

NYP Corporation, founded in 1946, is a leading provider of flexible packaging and related products serving the nursery, industrial, and agricultural industries. With a strong commitment to innovation and customer collaboration, we deliver both standard and custom solutions through our dedicated sourcing team and U.S.-based production facilities. As one of the last remaining wholesale converters of burlap, cotton, and industrial textiles in the U.S., we offer unique options tailored to meet customer needs. Our focus on quality, quick turnarounds, and environmentally sound practices, such as the development of the industry-first "No Rot" Burlap and the Diamond™ Wire Tree Basket, underscores our dedication to excellence and innovation.

Job Overview

The role will be responsible for owning the sales relationship with selected customers via a remote sales atmosphere. This may include National Accounts such as Distributors, Landscape Suppliers as well as Regional Nursery, Flexible Packaging and Government accounts.

Responsibilities:

• Regular communication with existing customers via phone and email to proactively hunt for business opportunities. This will include product reorders but also discussions about additional products they may need.
• Main point of contact in all communications sent out by NYP.
• In conjunction with Product Director, create regular communications and conversations with customer teams.
• Entering customer orders in NYP System including follow-up with customers and NYP operations team related to any questions or issues.
• Conduit with customers and NYP to improve content on customer websites and provide support via product sell sheets.
• Supporting NYP prospecting by providing initial contact with new customer leads determining the best contact and conducting initial screenings as to specific products they use in their business.

Other potential responsibilities for future training and activation

• Manage the on-line NYP Retail Store site.
• Improve the in-house training materials.
• Training in product management duties

Desired Skills:

• Previous experience in telephone sales and/or customer service
• Working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Knowledge and experience in order entry
• Experience with Computer Systems with ERP experience being an added benefit.
• Ability to learn new products and to explain them in non-technical terms.
• Understanding of Social Media (LinkedIn, Facebook, Instagram, Tik Tok)

Additional Skills that Would Be Helpful:

• Experience with e-commerce
• Working with CRM systems
• Understand of Agricultural, Lawn & Garden or Flexible Packaging Industries
• Field Sales experience

Job Specifics

· Prefer to be located in NYP Location in Quakertown, PA; Lumberton, NC or McMinnville, TN, Milwaukee/Chicago area

· Salary Range $50,000 – 75,000 a year

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance